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April 9, 2022
Cancún, Mexico
#ViválosValdivias

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FAQs

If you have any other questions than the ones listed here please reach out to (602) 696-1949.
Question

When and how long can we book our stay at Fiesta Americana Condesa using the discounted room rates?

Answer

You can book now!! See travel page for information on how to book. The discounted rates are available to use from April 6th to April 13th 2022.

Question

Is there a minimum night stay to use the discount?

Answer

The discounted room rates will only be valid by reserving a minimum of 3 consecutive nights.

Question

What are the discounted room prices?

Answer

The rates are per person per night. Premium Garden View or Premium Lagoon View Booking code: G1HC0Q Single occupancy $181.00 Double occupancy $122.00 Triple occupancy $102.00 Premium ocean front view Booking code: G1HG0T Single occupancy $261.00 Double occupancy $162.00 Triple occupancy $129.00 Premium ocean view Booking code: G1HG0T Single occupancy $241.00 Double occupancy $152.00 Triple occupancy $122.00 Junior Suite Booking code: G1HG0T Single occupancy $351.00 Double occupancy $207.00 Triple occupancy $159.00 Master suite Booking code: G1HG0T Single occupancy $481.00 Double occupancy $272.00 Triple occupancy $202.00 Kids ages 0-4 yrs old are FREE Kids ages 5-12 yrs old are FREE up to two children MAX per hotel room Kids ages 13 yrs and older are considered adults

Question

How do I schedule my transportation if I booked a minimum of 4 nights?

Answer

Book your complimentary round transportation using the link below: www.etravelpartners.com/24840/group/KARINAMARRC You will need to provide a promotion code that will coincide with the type of room you booked. Premium Garden, Premium Lagoon and Ocean View promotion code: G1HG0Q Ocean Front, Junior Suite, Master Suite promotion code: G1GHER

Question

Can I stay at a different resort and still attend the wedding?

Answer

We prefer you stay at the hotel of the wedding to avoid additional charges to the bride and groom.

Question

Can I bring a plus one?

Answer

Unfortunately, we are only able to accommodate those listed on your invitation. We hope you understand.

Question

What if I can’t make it to the wedding after I RSVPed?

Answer

You will be missed! Please let us know as soon as possible so that we can plan accordingly.

Question

Should we exchange US Dollars (USD) to Pesos?

Answer

The resort accepts USD, Pesos and all major credit cards.

Question

What are the resort’s COVID protocols?

Answer

Please refer to the resorts website for up to date information.

Question

Is there a requirement for a negative Covid-19 test to fly into Mexico?

Answer

Currently, Mexico has no restrictions on the entry of visitors, but reentry to the U.S. will require a negative test 24 hours prior to travel. Please continue to check for changes on the COVID protocols in both countries.

Question

Where can I get a Covid test to get back into the U.S.?

Answer

As an additional precaution Fiesta Americana Condesa Resorts are including complimentary Antigen testing performed by a local lab inside hotel facilities, for all our guests traveling outside Mexico. After checking in for your stay hotel staff will direct you to the correct place to schedule tests according to your travel dates.

Question

Will I have internet connection at the hotel?

Answer

The resort offers free Wi-Fi in select areas and Wi-Fi for purchase in your room. You can also contact your cellphone carrier to activate an international data plan during your stay.

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