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FAQs

Question

Do you have a hotel block for guests?

Answer

Yes! Please see the travel page on our website for details of our hotel block. All rooms must be booked through our room block! If you have questions, please reach out to Santi or Mandy!

Question

Do I have to book flights through Apple Vacations?

Answer

No—while flights can be added to your room reservation, you’re free to book your flights independently. We only require that the room be booked with Apple Vacations.

Question

What are the recommended check-in and check-out dates?

Answer

We recommend October 29 to November 1. Please note that the discounted room block has a 3 night minimum. That being said, we are getting plans together for the morning of the 29th, if you’re available we’d love to see you October 28 to November 1. Alternatively, you could book October 28- October 31 to not miss any wedding related events and still meet the 3-night minimum.

Question

How do I get from the airport to the resort?

Answer

A shuttle service is provided for all resort guests. If you book your reservation with Terri, it will be included in the overall price. If you make the booking through the Apple Vacations reservation page-you must ‘click’ the shuttle service “add-on”, but overall cost will equal our discounted rates that we contracted with Terri.

Question

What airport should I fly into?

Answer

The closest airport is the Cancun International Airport. The Grand Palladium Costa Mujeres Resort is a 30-45 minute drive from the airport.