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FAQs

Question

How to Book a Room?

Answer

Fill out the form at our custom booking website below to secure your room and package at the resort. https://www.lovetotravel.com/makenzie-and-josh Please DO NOT book through the official Hyatt Ziva/Zilara Cap Cana website. We have a group promo code that allows that allows out Wedding Event Coordinator to access special discounts and locate you within the wedding party group at the resort. We want to make booking smooth and simple! ** Reservations must be booked no later than August 1, 2026**

Question

Is There Transportation to the Resort?

Answer

Our wedding group travel agent at Love to Travel (https://www.lovetotravel.com/makenzie-and-josh), provides a private transfer to and from the airport. Please reach out to her with any questions. You can also call them at 913-681-3688.

Question

Is There a Dress Code?

Answer

Beach casual attire. Think light, comfortable, and beach-appropriate while still wedding-ready.

Question

Are Kids Welcome?

Answer

While we love your little ones, we have decided to make our wedding an adults-only celebration, with the exception of family. As this is a destination wedding, the resort does offer a family-friendly side for those who may need to travel with children. We kindly ask that children not attend the ceremony. Thank you so much for understanding, we cant wait to celebrate with you.

Question

Do we need to stay on the Ziva or Zilara side?

Answer

Guests are welcome to stay on either side of the resort. The Hyatt Ziva is family-friendly, while the Hyatt Zilara is adults-only. No matter what side you choose, guests over 18 years of age have access to both sides of the resort, so that you won't miss out on the fun.