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July 14, 2023
Puerto Aventuras, Q.R.

Magi & Jason

FAQs

If you have any other questions related to room reservations or the resort please reach out to our travel agent, Cherie Peninger, at Cherie@IslandVows.net.
Question

How much is a room at the Hard Rock Hotel Riviera Maya?

Answer

Rates start at $227 per person per night. Rate is per person per night based on double occupancy and is all-inclusive. Minimum length of stay is 3 nights (4 nights required for rooms with double beds). Kids 0-3 are free; 4-12 are $49 per night; 13-17 are $109 per night. A deposit of $100 per person is due to book your room and you can make additional payments anytime. *Please keep in mind the rate listed above is per person for DOUBLE occupancy (two people per room). If you would like a single occupant room the starting rate is $454/night.

Question

How many people can stay in a room?

Answer

Family Side (Hacienda): Max occupancy for room with one king bed: 2 adults plus one child (0-3 years) in a crib. Max occupancy for room with two double beds: 3 adults plus one child (0-17 years) OR 2 adults plus 2 children (0-17 years) OR 1 adult plus 3 children (0-17 years). Adults Only Side (Heaven): Max occupancy for room with one king bed: 2 adults Max occupancy for a room with two double beds: 3 adults

Question

How do I book a room at the Hard Rock Hotel Riviera Maya?

Answer

Please visit https://islandvows.net/destination-weddings/wedding-guest-information/. Select "Munoz-Miranda HRRM 7/14/23" from the Wedding Group Name drop-down menu. A deposit of $100 per person is due to book your room and you can make additional payments anytime.

Question

Do I need to stay at the Hard Rock Hotel Riviera Maya?

Answer

Yes. All guests must be booked under our group with our travel agent in order to attend wedding events. Please do not book directly through the hotel or any third-party website. Guests are required to stay a minimum of 3 nights at the Hard Rock Hotel Riviera Maya (4 nights required for rooms with double beds).

Question

Do I need to book a room through your travel agent?

Answer

Yes. In order to attend our wedding events on the resort and avoid paying a fee, your room must be booked with our group through our travel agent. We have secured a group rate for our guests that already includes all fees and taxes.

Question

What if I stay at a different hotel/resort?

Answer

Unfortunately, there is a very high chance you will not be permitted on the property and will not be able to attend the wedding or any events.

Question

When do I need to book my room?

Answer

You can reserve your room anytime from now until March 1st, 2023. We recommend reserving as soon as possible since there are a limited number of rooms in each price tier. Please reserve your room by March 1, 2023. Reserving by this date will allow us time to add additional rooms to our block if needed. All payments towards your room must be submitted before March 31, 2023.

Question

I have paid my $100 room deposit. How can I make additional payments?

Answer

Please click the link below to access the additional payment form on our travel agent's website. https://islandvows.net/destination-weddings/additional-payment-form/

Question

Do I have to pay for anything at the resort?

Answer

This is an all-inclusive resort which means all food, drinks, and taxes are included. There are additional charges for premium drinks, spa treatments, and excursions.

Question

Do I need to book my flight through your travel agent?

Answer

No. Guests are able to book flights on their own. The only thing that must be booked through our travel agent is your room.

Question

Can I book my own transportation from the airport?

Answer

Yes. You can take a taxi, rent a car, or reserve private transportation from one of the many companies in the Cancun/Riviera Maya area. Please note there is no Uber/Lyft. Roundtrip transportation can also be arranged through our travel agent for $60 per person.

Question

Can we bring our child(ren)?

Answer

That is up to you! Please keep in mind that children are only allowed on the family friendly side of the resort. If you are bringing children, please let our travel agent know when booking your room.

Question

When do I need to confirm if I will be attending the wedding?

Answer

Please RSVP by February 15, 2023. You can RSVP here on the website anytime or by contacting our families personally.

Question

Do you have a registry?

Answer

Your presence on our special day is the best gift of all! We do have a registry linked on our website for those who would still like to contribute a gift.