Loading
Loading
Loading
Loading
Loading
Loading
August 4, 2022

Mackenzie & Mason

    Home
    FAQs

FAQs

Question

WHEN DO I NEED TO BOOK?

Answer

Guests need to be paid in full by May 2nd. We recommend guests take advantage of the payment plan option and therefore book further ahead of time. We are happy to talk through booking with anyone but also recommend directly reaching out to our destination wedding specialist. Her information is listed on the "Travel" tab.

Question

HOW DO WE TAKE ADVANTAGE OF THE AMAZING GROUP BENEFITS?

Answer

The Resort is AMAZING and we are so happy to have any guests stay at the resort! Minimum booking is 3 nights! We recommend booking through our Travel Agent, Christine, to get all of the best benefits, including transportation to and from the airport!

Question

WHO IS HANDLING FLIGHTS ?

Answer

Christine will help with finding/adding air but ultimately we encourage you book your own flight for efficiency! We want you to take advantage of using any points or vouchers you may have and also grab tickets when you find good rates or sales on your desired timeline!

Question

WHAT AIRPORT SHOULD I FLY INTO?

Answer

Cancun International Airport

Question

ARE CHILDREN INVITED?

Answer

The resort is kid friendly! Your invitation will notate how many guests are invited to our wedding. If you have any questions about the guests on your invitation please feel free to reach out to us directly!

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms