FAQs

Question

Do you have any hotel recommendations?

Answer

We kindly suggest reserving a room at our wedding resort. Non-resort guests will incur a per-person access fee on the wedding day.

Question

How do I book my room?

Answer

Head to the Travel section of our website for the booking link. Be sure to use the code listed there to unlock our group rate and reserve your room.

Question

What site should I use to book my flight?

Answer

You’re welcome to book your flights through any airline or travel site you prefer. We don’t have a preferred provider — please use whatever option feels most convenient for you!

Question

Room Accommodations/Questions

Answer

Please reach out to our wonderful booking travel coordinator Giliane and her team at Email: guests@paradiseweddings.com Text/Call: (877) 737-0177

Question

When should I RSVP by?

Answer

We kindly ask that you RSVP by January 18th, 2026.

Question

Is there a dress code?

Answer

Beach formal.

Question

Are kids welcome?

Answer

While we love your little ones, we kindly ask that only the children included on your invitation join us in celebrating our special day. Thank you for understanding!

Question

Can I bring a date?

Answer

We kindly ask that only those guests listed on your invitation attend. If a plus one has been included, their name will appear on your invitation.

Question

How do I arrange transportation between the airport and the resort?

Answer

Transportation to and from the resort is available. A complimentary shared shuttle is provided, and a private shuttle can be arranged for an additional fee.

Question

What is the actual address of the resort?

Answer

Carr. Tulum - Cancún Km. 45, 77710 Cancun, Q.R., Mexico