FAQs

Question

Where is Bacalar?

Answer

Bacalar is a quaint village in the Mexican state of Quintana Roo, about three hours (by car) south of Tulum. Situated on the pristinely turquoise shores on Laguna Bacalar, this magical little town is extremely safe and isn’t a major tourist destination (yet!), unlike Cancun or Tulum. (And you guys it’s so gorgeous … google it seriously)

Question

How do we get there?

Answer

Getting to Bacalar is a lot quicker and more convenient than it used to be, thanks to the recently completed “Tren Maya”, a high speed, modern and luxurious rail system that will take us from the airport directly to the town center in Bacalar. Depending on which is easier for you, you will fly into either Cancun or Tulum airport and hop right on the train headed south to Bacalar (there are train stops at each airport.) If you fly into Tulum your train ride will be about 90 minutes and if you fly into Cancun your ride will be a little over 2 hours. If that sounds like a long ride, fear not because the ride itself is apparently very cool and fun and an experience on its own. Rail tickets start at around $50 for coach seats and go up from there. The train features on-site dining options in case you get hungry.

Question

Should I check my bags on my flight down there?

Answer

No. Luggage gets rifled through and items have been known to turn up missing when stored in the bay of the plane going to or from Mexico. Please if you are able to try to only bring carry on baggage.

Question

I am a woman who is traveling alone to the wedding. Is that safe?

Answer

Probably, but if you know us you know we don’t play around when it comes to women’s safety. If you’re a woman traveling alone or with children, let us know and we will arrange for you to meet other guests at the airport and ride down with them to Bacalar or we’ll ask you to come a day early so that we can meet you at the airport ourselves and ride down with you. Either way we will make sure you’re not alone!

Question

Can I stay at an air bnb instead of (hotel we will be getting block of rooms at, exact one TBD)

Answer

No. (Sorry 😑) Airbnbs are dangerous for tourists in that area of Mexico. Tourists have been robbed, scammed, and even assaulted and extorted by predatory Airbnb hosts down there. Don’t be fooled by the countless opulent and low-priced listings for that area —established and trusted hotels are the way to go when traveling in SE Mexico. Safety first!