FAQs

Question

What airport do we fly into?

Answer

Cancun International Airport

Question

Can guests bring children and + 1’s?

Answer

Due to limited space availability, we request that children and plus 1's not be in attendance. We thank you for your understanding.

Question

What dates are reserved for guests?

Answer

July 9-13th

Question

What’s the dress code?

Answer

Beach classy

Question

What time should I arrive to check in at the resort?

Answer

3pm check in

Question

What time is check out?

Answer

11am

Question

Is there transportation to & from the resort?

Answer

Transportation from Airport – Hacienda Tres Rios : Vans 1-3 Pax $ 65.00 Usd. Vans 4-7 Pax $ 75.00 Usd. Vans 8-9 Pax $ 85.00 Usd. Luxury SUV 6 Pax $ 125.00 Usd Esprínter 15 Pax $ 135.00 Usd. Motorcoach 45 Pax $ 410.00 Usd. Plus Taxes 16%. One way service, Bottle of water and fresh towel included.

Question

When should guests RSVP by?

Answer

April 11, 2018