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FAQs

Question

Do I have to stay at the resort?

Answer

Yes. Per the Resort Policy: All wedding guests must stay at the resort. Because the resort is highly secured, those who do not have room reservations are not allowed on the premises. If you want to join us for any or all events, please follow booking instructions.

Question

When should I book my room?

Answer

As soon as you know you'll be joining us, please reserve your room. We recommend you book your rooms NOW to ensure you receive the room type that you want. There will be other weddings during our stay, SO THE ROOMS CAN GO QUICKLY! When you book, the resort will only charge you $1 to reserve the room and 30 days prior to your arrival you will be charged the full amount. Your room reservation is 100% refundable 7 days prior to your arrival.

Question

How do I book my room?

Answer

A group rate with airport transfers has been secured for you to join us on our special day. To attend our wedding all guests MUST book through the resorts website using our group discount code. See the home page for details and click “view” at the bottom to take you to the resort website. Code: SRWFEB27FPM

Question

What is a Finest room?

Answer

Finest rooms are the family club rooms. Closest building to the beach and main pool. Upgraded mini bar. As well as a finest club restaurant, pool, bar, and finest club side of the beach for you and your children to enjoy. Adults 18+ in finest rooms will have access to the excellence club amenities as well (pool, bar, restaurant, beach) You do not have to be bringing children to book these rooms. There is a kids club that is secured and offers daycare as well as night time reservations for adults to be able to utilize the adults only club restaurant. One aqua hydrotherapy treatment per person.

Question

What is an Excellence room?

Answer

The ADULTS ONLY club room. Closest building to the beach and main pool. Upgraded mini bar in the room. As well as access to adults only pool, bar, restaurant, and designated area of the beach. Excellence club rooms also have access to the Finest club restaurant, pool, and finest club designated area of the beach. One aqua hydrotherapy treatment per person.

Question

What if I don’t book a club room?

Answer

If you don’t book a club room you will have full access to all restaurants, bars, pools, and beach except for the designated club areas (2 pools, 2 bars, 2 restaurants, 2 areas of the beach). There are 8 other bars, 14 other restaurants, and 8 other pools to offer!

Question

Can I bring my children to the wedding?

Answer

Yes! When booking your room make sure to put the age your child will be at the time of the wedding! Once invitations are sent out be sure to RSVP for children as well.

Question

Does the resort have babysitting/daycare?

Answer

YES! The resort offers a kids club between the hours of 9am-5pm for ages 3+. The club offers both indoor and outdoor entertainment. Including water slides, a pool (1ft water), ping pong, pool, video games, movies, books, and more. Children are checked in at the front of the club that is secured with an attendant and a gate for check in/out. The kids are served lunch as well. There is also an imagine lounge for breakfast and dinner times for ages 3+ between 7am-11am and 5pm-10:30pm. Parents are able to drop their children off for a breakfast or dinner date with a 90 minute maximum.

Question

When should I arrive to the resort?

Answer

In order for the group rate to take effect, guests must stay a minimum of 3 nights. The wedding is on Friday February 19th, so Thursday-Sunday is the minimum. However, you can use the code anywhere between February 17-February 24 and stay as long as you'd like.

Question

Do the restaurants have dress codes?

Answer

There are two restaurants that require men to wear closed toe shoes, long pants& collared shirt. Women must wear dresses, skirt, or long pants, and nice sandals/shoes. So bring a pair of each! The resort has an app that lists the dress code for each restaurant. For breakfast and dinner most places are normal attire just no wet bathing suits! So bring cover ups/tshirts to the pool.