FAQs

Question

When Is My Full Payment Due?

Answer

Full payment is due 60 days before departure- January 7, 2027. Payment plans are available upon request through Tracy.

Question

When Is My Deposit Due?

Answer

All deposits are due before March 28th 2026 in order to secure your spot.

Question

How Many People Can Be in One Room?

Answer

The resorts policy is maximum three adults per room and/or two adults with two children per room.

Question

What If I'm Travelling Alone?

Answer

Single occupancy rates are available for booking. Please contact Tracy for more information.

Question

Can I Extend/Shorten my stay?

Answer

Please reach out to our Travel Agent: Tracy. She will be taking care of all travel details.

Question

How do I get to the resort from the airport?

Answer

All travel is included in the price: roundtrip flight from Toronto to Cancun, travel from the airport to the RIU when we land and travel back to the airport at the end of our stay

Question

What Is The Dress Code For The Wedding?

Answer

Please join us in wearing formal attire for our celebration. We kindly ask that jeans and casual wear be left In the suitcase, as we'd love for everyone to dress to impress and make the evening extra special.

Question

What's the weather like in Mexico during the month of April?

Answer

Hot, Sunny and Dry. Pack that sunscreen as the day time highs are usually around 30-31 degrees Celsius!

Question

Do I get a plus one?

Answer

Please reach out to Lexus at 7057707413

Question

Are Kids Welcome?

Answer

We love the little ones, and we're thrilled to have them join in on the fun if you'd like to bring your kiddos along.

Question

Do I Need Travel Insurance?

Answer

While it's not mandatory, we do recommend considering it for your peace of mind. Ultimately, it's up to each individual guest to decide what works best for them.