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FAQs

For any questions regarding the room block, extending your stay, or special requests, please contact our travel agency by email (guests@paradiseweddings.com) or phone (877-737-0177, option 2). Their team will be happy to assist you. As we get closer to November, we will also share more detailed information about travel, packing, and other helpful tips for the for the weekend, so stay tuned!
Question

Accommodation Details

Answer

Our room block is reserved at the resort from November 20th through November 24th. If you fly into Cancún International Airport (CUN), complimentary shuttle transportation to the resort will be included with your stay. Exact details on scheduling your shuttle will be shared as we get closer to the wedding weekend. Your stay at the resort is all-inclusive, meaning the price includes all food and drinks, the majority of resort activities and excursions, and the complimentary airport shuttle (should you choose to use it).

Question

Travel

Answer

We recommend scheduling travel in and out of Cancún International Airport (CUN). Our room block is reserved from November 20th through November 24th. Wedding events will take place on November 21st and November 22nd, but we would love for you to stay as long as you’d like and make a vacation out of the weekend! All wedding events will take place at the resort, so there is no need to arrange transportation during the weekend.

Question

Can I stay somewhere else?

Answer

Please stay wherever you feel most comfortable. All wedding weekend events will take place at El Dorado Royale, but day passes are available for purchase if you choose to stay at a different resort and would still like to attend the events.