FAQs
Question
How do I book my resort reservations?
Answer
To book your room, contact Nancy Finn from Island Getaways - E-mail - info@myislandgetaways.com Phone - (262) 781-1748
Question
When should I book my reservations?
Answer
Please contact our travel coordinator, Nancy Finn, right away if you are interested in going to Mexico. She will get you started with a quote and information on the resort. We recommend booking your accommodations as soon as you decide to join us. A $50 deposit per person will be required at the time of booking.
Question
When should I arrive?
Answer
we are still working on a detailed itinerary, but for now you can plan on the following: Thursday evening, August 22 - Rehearsal/Welcome Dinner Friday evening, August 23 - Wedding and Reception Saturday morning, August 24 - Brunch Please note that Thursday and Saturday's events are optional. Guests are free to stay for as many or as few days as you would like.
Question
Do I have to book my flight through Nancy at Island Getaways?
Answer
No. Nancy is able to book your flights for you if you would like, but it is not required to book airfare through her. Only resort accommodations must be booked through Nancy. Feel free to book your own flights for the appropriate days you choose to travel.
Question
What's included in my stay?
Answer
All Inclusive Amenities - Accommodations as selected Welcome glass of sparkling wine and refreshing towel All gourmet meals and specialty bites Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands Minibar with beer, water, soft drinks stocked once a day Complimentary Wi-Fi Free international calls Daily and nightly activity program with live music & shows Bicycles provided to ride around the premises Hospitality Desk 12 swimming pools, one of which is a natural salt-water pool 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night Complimentary shuttle to Cancun and Playa del Carmen. Reservation required Personal Concierge Service from 8 AM to 11 PM Fitness center, sauna, and steam room 24 hours room service (restrictions apply on rainy days) Taxes and gratuities included
Question
What if I have more questions?
Answer
Feel free to text or e-mail Laura with any additional questions! Cell - 408-219-2461 E-mail - laura.r.koester@gmail.com