FAQs

Question

When should I book my trip?

Answer

We recommend booking as early as possible to secure the best rates and availability at the resort. Prices fluctuate, so call to get an accurate quote for your stay. Phone number listed under "Travel & Hotel"

Question

Is there transportation from the airport to the resort?

Answer

Yes! The resort provides transportation for guests staying a minimum of 4 nights. If your stay is shorter, you will need to arrange your own transfer to/ from the airport.

Question

What’s included in the all-inclusive resort?

Answer

Your stay includes room, food, drinks (including alcohol), entertainment, pools, beach access, and select activities. Some excursions, spa treatments, and premium dining experiences may have additional costs.

Question

What will the weather be like?

Answer

Expect warm, tropical weather! Pack light, breathable clothing, sunscreen, and a swimsuit. There may be occasional rain showers, but they usually pass quickly.

Question

Are kids allowed?

Answer

Yes! Kids are welcome and stay free under the age of 12. There are plenty of activities for them, including a kids’ club and a waterpark!

Question

Can I stay at a different hotel?

Answer

We highly recommend staying at the Hard Rock for convenience, you are welcome to stay elsewhere, HOWEVER transportation arrangements to and from the wedding venue will be at your own expense. There will also be a resort fee of $120 (per person, per event) if not staying on hotel property- *Guests not staying on the property will not be ale to attend the pool party on Saturday.*

Question

Who can I contact if I have more questions?

Answer

If you have any questions, don’t hesitate to reach out to us directly. Michelle: (708) 543-5559 Lasco: (774) 216-0901

Question

What is the best way to book a room?

Answer

Hotel prices fluctuate based on availability and travel dates. To get the most accurate pricing for your stay, we recommend calling the number listed below for a quote based on your specific dates: Phone number to make reservations at Hard Rock is: 1855-253-3263 Prompts: English-1 Reservations-1 Reservations-1 Email address: Dasbren@aol.com Phone Number: 708-878-8407 Zip code: 60491 Bruno Birthday: 3/28/59 Member #4067396