FAQs

Question

I would love to attend your wedding. What should I do next?

Answer

Please visit the "RSVP" section of our website to scan the QR code or visit the link of our travel agent's website. In the website, fill out the information under the "Welcome" tab. Once completed, click on the "Forms" tab to access the room rates, reservation and travel insurance information. When you're ready to book your room, fill out the reservation form and credit card authorization form. Note that certain rooms are limited so please reserve as soon as you can. Most importantly, don't forget to save our date on your calendar. Formal invitation to follow :)

Question

How do I get to the wedding venue?

Answer

For those staying with us at the Dreams Playa Mujeres hotel, the wedding festivities will be on the property. For those of you staying in other accommodations, all transportation is at your expense and a day pass is needed to attend the wedding.

Question

Can I bring a date?

Answer

Due to restrictions on seat numbers by the venue, only those who receive a wedding invitation may attend. If there is an alternate person that will take someone's place, please reach out to us directly.

Question

Are kids welcome?

Answer

It is a family friendly resort and children are welcome to the wedding by invitation. However, we ask that you keep your children under a watchful eye as there are multiple bodies of water in the surrounding areas.

Question

Is there a child age limit?

Answer

When making reservations, please note that it is the child's age AT THE TIME OF TRAVEL. * Infants 0-2 years old are free. * Children ages 3-12 years old are charged at a reduced rate.

Question

I have a food allergy, can I make a special request?

Answer

For those needing special food accommodations, please let us know as soon as possible. All food allergy requests must be made 90 days or earlier prior to the wedding.

Question

Is there a dress code?

Answer

The dress code is Coastal Semi-Formal. Our wedding will be outdoors and we want you to be comfortable at our wedding. To keep cool, opt for lightweight and breathable fabrics like cotton and linen, in light, neutral or pastel colors. May we suggest that men wear a long or short-sleeved button-up shirt with linen pants or khakis and ladies wear a sundress or dressy separates.

Question

What can't I bring to Mexico?

Answer

Mexico has strict laws on weapons and narcotics. If you have medications that you require, please refer to Mexico's embassy website in regards to any restricted medications - https://mx.usembassy.gov/bringing-items-into-mexico-u-s/.

Question

Can I use my Hyatt points?

Answer

Unfortunately because these are negotiated room prices, guests aren't allowed to utilize their points.

Question

How can I contact your travel agent in case of any questions?

Answer

If you have any questions, feel free to contact our travel agent Karen thru her number at 360-630-1673 or email at Karen@legendaryworld.com.