FAQs

Question

Do I have to stay at the Sandos Cancun Resort?

Answer

You can book your lodging at another hotel. However, there is a $100/guest day fee for guests that do not stay at Sandos.

Question

Where do I go to book my room?

Answer

All bookings can be made through our Destify Travel Agency . You can find the link in our "Getting Here" page, or copy and paste this address: https://kristenandadrian.com/ Any booking related questions can be submitted on this website as well. Or you can contact our travel agency directly. If you're worried about booking, purchasing insurance when you book will ensure you will not lose any money if dates are rescheduled.

Question

What if I find a cheaper price for my room?

Answer

The Destify supplier will match that rate so they can keep the group together and easily organized. They will always price match any reputable, US based website and especially the hotel's site itself. If you find a cheaper price please contact the Destify Travel Agency. Or send her a message on our Destify Webpage: https://kristenandadrian.com/

Question

Are flights included in the travel agent booking?

Answer

No. All guests will need to purchase flights on their own.

Question

What is Sandos Cancun doing about Covid Safety?

Answer

Health & Safety are a priority at the Sandos Resort. You can see more information about what they're doing to maintain a clean stay here: https://www.sandos.com/clean-stay

Question

Does the resort have free wi-fi

Answer

Yep!

Question

Use this link to access the FAQ Page from the Resort Website

Answer

https://www.sandos.com/sandos-cancun/frequently-asked-questions

Question

Use this link to access the FAQ Page from the Travel Angent

Answer

https://kristenandadrian.com/