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FAQs

Question

When should I plan to arrive?

Answer

We graciously recommend arriving by October 27, 2027, allowing time to unwind, settle into the resort, and fully immerse yourself in the experience before our wedding day on October 28, 2027.

Question

How should I reserve my accommodations?

Answer

To ensure you receive our exclusive group privileges, we kindly ask that all reservations be made through our designated travel link or coordinator. Reservations made outside of our group will not include the curated benefits we have arranged for our guests.

Question

Who is assisting with travel arrangements?

Answer

Our dedicated travel coordinator, Vianney Castillo, will personally assist you with reservations and any questions along the way. 📧 guests@paradiseweddings.com | 📞 877-737-0177 (9 AM – 7 PM ET)

Question

What is included in my stay?

Answer

Your stay offers a fully immersive luxury experience, including elevated dining, premium beverages, curated activities, and access to the resort’s exclusive amenities.

Question

Is airport transportation arranged?

Answer

roundtrip airport transportation is not included. But can be arranged by Travel coordinator Vianey.

Question

What if my plans change?

Answer

We understand that travel plans may evolve. For any modifications or cancellations, please contact our travel coordinator, who will assist you with care and attention.

Question

When should I book my stay?

Answer

We highly recommend booking early to secure our exclusive group rate and preferred room categories. Availability is limited, and once our block fills, rates may increase.

Question

Are payment plans available?

Answer

Absolutely. Flexible monthly payment options are available, allowing you to plan your stay with ease.

Question

Do I need a passport?

Answer

Yes, a valid passport is required for international travel. Please ensure it does not expire within six months of your travel dates.

Question

Are children welcome?

Answer

Yes, our celebration is family-friendly. However, certain events may be adults-only, details will be shared closer to the date.

Question

Can I extend my stay?

Answer

Of course. We encourage you to turn this into a vacation and enjoy everything the destination has to offer. Special rates will be valid 5 days before the day of ceremony and 5 days afterwards.

For all the days along the way
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