FAQs

Question

RSVP is officially closed!

Answer

Thank you to everyone who RSVP'd! Our guest list is now closed as we finalize arrangements. We can't wait to celebrate with those who confirmed!

Question

Are kids welcome?

Answer

While we love your little ones, we have decided to have our wedding be an adult-only occasion. We hope this advance notice means you are still able to share our big day and enjoy a mini-vacation in Cancun.

Question

Can I bring a plus one?

Answer

Only per invitation. If you have someone you would like to bring, please reach out to us separately.

Question

Will there be assigned seating at the ceremony and reception?

Answer

There will be no assigned seating at the ceremony. The first two rows will be reserved for the wedding party and immediate family. For dinner, there will be assigned seating. Please find your name and table in the front before entering the reception area. If you are still confused about the seating, please find the wedding coordinator or one of our wedding party members for more information.

Question

What is the dress code?

Answer

Please review the details in the Wedding Weekend tab and let us know if you have any additional questions.

Question

Are there other accommodation options near Excellence Riviera Cancun?

Answer

Yes, HOWEVER our contract with the resort stipulates only 10% of our guests can stay outside of the resort. We ask that all guests who are able to stay at the resort, please do so. If you have external circumstances that require you to stay elsewhere please reach out to us separately as early as possible. If you stay elsewhere without coordinating with us, the resort will not allow you to enter the property on the day of the ceremony.

Question

What are the restaurant options at the resorts?

Answer

The resort has 12 different restaurant options on site for you to choose from. Each restaurant has their own hours and dress code. Please download the app The Excellence Resort and choose Excellence Riviera Cancun for more details. Usually these restaurants are first come first serve, so please plan accordingly. If you have a big group (more than 6 people), please reach out to the concierge to make a reservation.

Question

How do I reach you?

Answer

Email any questions you have for us here: jacktangfbi@gmail.com or text Jack/Khanh.