FAQs
Question
Accommodations
Answer
For guests staying on-site, check in is at 3pm. For guests staying off-site, there will be a bus running to and from the venue to the Starlite Motel properties. Check-in for Starlite is 3pm. The bus will depart for the venue at 4pm sharp. Return busses will run from the venue back to Starlite at 10pm, 11pm, and 1am. For guests leaving the night of, we love you, drive safe <3
Question
What should I expect for the ceremony?
Answer
We kindly ask that you arrive no later than 4:45pm to the lower grove at Full Moon Resort and that you turn off your cell phone so there are no disruptions. We also ask that no photos be taken during the ceremony. Allie, our photographer is amazing, and happy to share her beautifully captured moments.
Question
What should I bring?
Answer
The wedding location, Full Moon Resort, is nestled in the rustic Catskill Mountains. The evenings can be chilly, so bring a warm jacket or sweater. • Bathrobe/slippers (some guest rooms have shared/hall baths) • Toiletries/medicine; the Front Desk has emergency and basic medical equipment (bandaids, tylenol, etc) - nearest pharmacy is approximately 20 minutes from Full Moon.
Question
Can I bring my own alcohol?
Answer
Personal-stock alcoholic beverages are allowed in your private room, but not allowed in public areas due to State Liquor Laws. Don't worry- the wedding reception is open bar! Our afterparty, at the roadhouse, will be cash bar. Please note, there is no ATM on site.
Question
Will there be cell phone reception?
Answer
There is no cell phone reception at Full Moon Resort. You will start to lose cell service 20 minutes from the resort. Complimentary phone service for all calls within the U.S. is available at all times at the Inn. There is also complimentary Wi-Fi available throughout the facility, no passwords required. Most cell phones have Wi-Fi calling capability. Or there are apps that you can download that use Wi-Fi for calling and messaging. We invite you to stay unplugged all weekend <3
Question
What does Full Moon provide for guests?
Answer
Full moon is a rustic lodging facility, not a hotel, but it's quaint, clean, and provides: • Bath towels • Bed linens • Shampoo and soap (BRING YOUR OWN Conditioner) • Complimentary teas and coffee in the Valley View House (Main Inn) from the time breakfast is served until the last meal of the day is served • Complimentary Wireless Internet • Free long-distance phone service from the Valley View House. Please note: cell phones do not work at Full Moon – There are no cell phone towers in this part of the Forest Preserve Housekeeping services are not provided during the course of the stay. Extra towels may be obtained from the Front Desk as needed.
Question
In case of emergency, how can guests be reached?
Answer
During business hours the best number to reach guests at Full Moon is (845) 254 - 5117 (the front desk number). After hours all calls roll over to our answering service. Emergency messages will be sent to Full Moon Resort's Managers whom will relay the message to you in a timely manner. You can also email, text or call through the WiFi if your cell phone has this capability.