FAQs

Question

Do I need a COVID test to travel

Answer

As of right now, Mexico is not requiring a negative Covid test to enter the country, however the U.S is requiring a negative viral test within 1 day of international travel for anyone 2yrs and older regardless of vaccination status. Please look out for ever changing information as we now are dealing with Omicron variant. Also, please check with your individual airline to verify if they require a negative test when flying. The hotel provides COVID tests in the Grand palladium section for an additional charge. They recommend scheduling the test upon arrival. it’s best to book the COVID test 1-2 days prior to check-out. The Rapid test is $25 and the PCR test is $95USD. If someone tests positive, they have special rates for that situation but they will have availability for quarantining. Link to CDC guidelines: https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html.

Question

What is the dress code?

Answer

Cocktail, please. Jan is the peak time for travel and best weather in Cancun, around 70-80 degrees F. Dress accordingly.

Question

Are kids invited?

Answer

We love your children but this will be an adults only event. Our hotel has a Family Section option if you want to take your babies and they also offer babysitting options.

Question

Can I bring a guest?

Answer

Do the continued uncertainty of these times we have limited our guest list to closest family and friends. We would like only the guest invited to attend.

Question

Are the Ceremony and Reception indoors?

Answer

We love the beach but we don't love sand on our fancy clothes therefore both Ceremony and reception will be indoors with open wide windows and air-conditioner.

Question

Is the Ceremony in the hotel?

Answer

As many of you know we will be having a bilingual Catholic ceremony in a beautiful chapel within the corridors of the hotel. We will be having the full mass however you do not need to be catholic to attend. The ceremony will be approximately one hour.

Question

When is the RSVP deadline?

Answer

Once invitations are sent out, we would love to know at your earliest convenience if you will be able to attend so we can plan accordingly.

Question

What time is the wedding?

Answer

The ceremony will start at 4pm SHARP, please arrive 20-15 mins early to find seating. Cocktail hour will follow as the bride/groom and wedding party take pictures. The reception will start at 7pm.

Question

Where can I stay?

Answer

Please refer to our Travel page to find information of the hotel rooms we have blocked.

Question

What if I don’t stay in the same hotel?

Answer

Unfortunately the hotel charges a $100 day/wedding pass per person and $50 per child to be at the premises and take advantage of all of the inclusive perks.