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November 9, 2024
Cancun, Mexico

Connie & Kelly

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    FAQs

FAQs

Please read through, if you have any other questions. Please reach out to Connie at 714-391-2501
Question

How do I book my room?

Answer

Our room block is now closed. If you haven’t made accommodations yet, we suggest going to Dreams Playa Mujeres website and book or other booking websites. Another option is Booking at Secrets Playa Mujeres (adults only) - slightly cheaper than Dreams. Please let Connie know if you’re doing so as we need to let our coordinator know.

Question

Wedding Day Attire

Answer

Beach Cocktail Attire Think soft, lightweight, linen, silk fabrics. Ladies: Maxi dresses, flowy dresses, etc. Men: Short sleeve button ups OK; slacks, etc. BIG PLUS; wearing all Black🖤 but colors are still beautiful

Question

Welcome Party Attire

Answer

All White - white dress, white pants, white shirts, etc,. just wear white

Question

Can my whole family attend?

Answer

We have a hard cap on our venue space. We ask each family, for only TWO members to attend - Unless otherwise confirmed by us after we receive a final head count. Please reach out if you have any questions. However, Your whole family can come to the resort, just unfortunately not the wedding ceremony/reception portion due to our cap

Question

What is “all-inclusive”?

Answer

The rate you pay to stay at Dreams/Secrets Playa Mujeres includes the room, all meals and snacks, alcoholic and nonalcoholic beverages, most entertainment on the property, and non-motorized water sports. Please note that some activities will require an additional fee such as spa services or private tours and excursions.

Question

Do I have to stay at the resort?

Answer

It would be much easier to stay in the resort than not. The hotel requires 80% of our wedding guests to stay at their property. If you have other accommodations, please let us know immediately. If you are staying elsewhere, you will be charged $180 for a daily visitor pass

Question

Are my kids allowed to come to the wedding?

Answer

This is a family friendly resort. So, although we love your kiddos. We ask our wedding event to be KID-FREE so you can thoroughly enjoy your time. If bringing your kids, please plan accordingly

Question

Can I book my kid(s) in the room?

Answer

If you are bringing your kiddos, you may add them to your room block, but PLEASE let Connie know- as she needs to coordinate the numbers with the hotel as they will not be attending the wedding. You will have to book the DREAMS PM resort only

Question

Do I need a passport?

Answer

Since this is an international trip, you do need a passport valid at least 6+ months past your travel dates. Passport cards are not valid for international air travel. If you have a passport, be sure to check the expiration date. If you don't already have a passport, it is a good idea to apply early to be sure you receive it in time for your trip. Passports normally take 4-6 weeks to process, but have recently been slowed down due to the pandemic. We suggest applying a minimum of 6 months in advance as a precaution.

Question

When is the RSVP deadline?

Answer

RSVP deadline is now closed.

Question

How much am I spending?

Answer

We understand hearing “flying to Cancun” can be alarming. Before making any commitments, flights depending where you are flying from can cost roughly $300-500 per person. A room with double occupancy can start at $1650 for 3 nights. We understand this can be a personal and financial commitment to attend, please don’t feel obligated to attend if you’re unable.

Question

What if I can’t attend?

Answer

We completely understand, just let us know! Our sincerest hope is that no one feels guilty, as you must make the best decision for your family, prior obligations, and your budget. You will be met with total understanding and love from both of us. Just let us know by RSVPing “no”

Question

How do I get to the hotel?

Answer

You can book your transportation when you book your hotel room - Lomas Travel

Question

What’s the weather like?

Answer

cancun in november is typically mid to high 80s. it will be quite warm and possibility of scattered rain showers

Question

How many nights should I stay?

Answer

Completely up to whatever you are comfortable with! We are staying Wednesday - Monday. You do not have to stay the same duration. We have many guests staying a minimum of 3 nights to fully experience the resort and time here. Stay for a little as 2 nights or 5nights + We are aware Cancun is a further destination for many, so we also have many couples and families making a whole vacation in Cancun.

Question

can I bring a plus one?

Answer

Although we would love to say “the more the merrier” - unless otherwise stated in your RSVP, unfortunately no. We have a hard capacity cap on our venue. So unless we reach out after everyone has RSVPd and confirm you can bring a plus one, please refrain so. You’re more than welcome to bring a plus one to enjoy the resort, however the wedding ceremony and reception is invitation only.

Question

Are there any other events that I should know about around the wedding?

Answer

Please look under the “schedule” tab. Welcome party is not mandatory

Question

Do you have a gift registry?

Answer

Your presence at our wedding and the fact that you are traveling so far to be with us on our special day is truly the greatest gift we could receive. For some friends and family who still have asked about our registry wants please visit the registry tab.

Question

I found the hotel cheaper elsewhere

Answer

Be All Inclusive Agency does price match, please screenshot and message them when booking your room via our website and they will gladly assist you. Please book using our block so the coordinator has all the guests accounted for.

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