FAQs

Question

Where should I book my stay?

Answer

All guests MUST book their rooms at the Moon Palace Resort with the link provided under the Travel tab.

Question

Who to contact when having issues booking room or airport transfer?

Answer

If you're having issues booking your stay or airport transfer, email support@shaadidestinations.com with subject 'Kajal and Dhaval'.

Question

How do I get from the airport to the resort?

Answer

Roundtrip airport transportation is complimentary with a minimum 4 night stay. Please add your flight details in the link under the Travel tab to book your transportation.

Question

What is the booking rate for children?

Answer

Children up to the age of 17 years sharing a room with a fully paying adult will be able to stay for free! Children's age must be notified in the reservation and proof of age will be required upon check in.

Question

What does the Resort include?

Answer

Moon Palace is an all inclusive resort! Food, Drinks, and Activities will be free!