FAQs

Question

When should I RSVP by?

Answer

July 6, 2025

Question

Do I need a Passport or Visa?

Answer

YES! Passports must be valid for the period of stay in the Dominican Republic. Tourist Visas are not required for visits shorter than 30 days.

Question

Do I need to fill out an e-Ticket (Health Declaration) before I leave the US?

Answer

YES! This form must be filled out ELECTRONICALLY by all passengers, whether Dominican or foreign, entering or leaving the Dominican Republic. Fill out the form here: https://eticket.migracion.gob.do/ When to fill it out: The e-ticket for the Dominican Republic can be filled out anytime from one week before your arrival up until just before you go through immigration. Why 72 hours: Ideally, the form should be completed up to 72 hours before your arrival to avoid any last-minute issues. How it works: The process involves filling out an online form, and once submitted, the authorized e-Ticket will be sent to your email. What it replaces: This new digital passenger entry form replaces the three forms previously required: International Boarding and Disembarkation Card, Customs Declaration Form, and Traveler's Health Affidavit. Requirement: Physical forms are no longer accepted, making digital filling mandatory. Entry and Exit: The form must be filled out when entering and leaving the country. Multiple Trips: You will need a new E-ticket every time you travel to the Dominican Republic.

Question

Where is the resort located, and how far is it from the airport?

Answer

Secrets Tides Punta Cana is located in the Uvero Alto region of the Dominican Republic, along a stretch of pristine palm-studded beach. It is approximately 25 miles (40 minutes) from Punta Cana International Airport.

Question

Where can I learn more about the resort?

Answer

Download the 'Hyatt Inclusive Collection' app from the iTunes Store or Google Play. Enter Secrets Tides as the location, and you'll find everything you need to know...and more!

Question

Should I learn Spanish?

Answer

While many people in Punta Cana speak English, learning a few basic Spanish phrases can enhance your experience.

Question

What time is it in Punta Cana?

Answer

From Eastern Time Zone to Punta Cana - Set the clock forward one hour.

Question

What payment methods are accepted?

Answer

The Dominican Peso (DOP) is national currency of the Dominican Republic. US dollars are also accepted, but it is better to change some dollars into pesos. But be aware! The rate is not very profitable at the airport. That’s why we recommend exchanging your money in the hotel. An ATM is available in the lobby for local currency (DOP) withdrawals, though fees may apply. The resort accepts major credit cards, including AMEX, Visa and MasterCard.

Question

Is the water safe to drink?

Answer

NO, not outside of the resort! While ice is generally safe in reputable hotels and restaurants, it's best to avoid tap water for brushing your teeth and ensure you have access to purified water.

Question

Should I bring Sunscreen?

Answer

The climate of the Dominican Republic is tropical. The weather in Punta Cana is hot and humid all year round with the temperature averaging 80-86°F every day. Do not forget to apply sunscreen with high protection every 2 hours no matter where you are. The recommended time for tanning is until 11 am and after 4 pm.

Question

What's on the menu?

Answer

The Dominican Republic's staple is a dish of white rice, red beans, meat and fried plantains called La Bandera Dominicana (because the colors are reminiscent of the Dominican's red, white and blue flag). Most of the resort's buffets and restaurant menus will feature some additional traditional dishes, such as fried plantains and fish in coconut sauce. Expect to see a wide variety of tropical fruits too. As for drinks, be sure to try the strong local coffee and the Presidente beer. "Mamajuana" is another popular, celebratory beverage made of tree bark and herbs soaked in rum, red wine and honey; it tastes like a more potent cinnamon Fireball whisky.

Question

What am I supposed to send to Stacie?

Answer

*Hotel arrival and departure dates *Hotel booking number *Flight Information *Any food restrictions or special dietary requests.