FAQs
Question
Where do I book my room?
Answer
https://www.amrcollection.com/en/resorts-hotels/dreams/mexico/natura-resort-spa/ Quick tip: Applying the group discount code is more user friendly on a laptop/ computer than on a mobile device.
Question
What is the group rate discount code?
Answer
JOININGJ
Question
What is included in my rate?
Answer
This is an all-inclusive resort. Unlimited dining, unlimited international and domestic top-shelf spirits, unlimited natural fruit juices and soft drinks, 24-hr room service, pool and beach wait service, daily refreshed mini-bar, all taxes and gratuities
Question
Can I make payments?
Answer
Yes! 1 night deposit due at booking. The final payment is due 30 days prior to arrival date.
Question
Is airfare included?
Answer
No. The rates are for rooms only, based on occupancy.
Question
Which airport should I fly into?
Answer
CUN: Cancun International Airport. The resort is a quick 20 minute transfer from the airport.
Question
Do I need a passport?
Answer
YES! Get your passport today! Don't wait until the last minute to avoid paying extra expedited fees.