FAQs

Question

Please see the links additional resort information.

Answer

https://www.sandals.com/ochi/travel-checklist/ & https://www.sandals.com/faqs/

Question

VISA & PASSPORT REQUIREMENTS

Answer

All travelers will require a valid passport.

Question

AIRPORT ARRIVALS

Answer

Upon arrival at Sangster International Airport in Montego Bay or to the Norman Manley International Airport in Kingston, guests are to proceed to the Sandals desk or lounge. Your complimentary transfer to and from the resort will be arranged by Sandals.

Question

CASH & SPENDING

Answer

Although everything is included you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. You should bring a major credit card for these purchases as all Sandals are cashless resorts. We accept VISA®, MasterCard®, American Express®, Discover Card® and Traveler’s cheques. For off-site experiences, the Jamaican Dollar is the legal tender in Jamaica. There is an exchange bureau at Sandals Ochi but most merchants do accept U.S. Dollars, traveler’s cheques and major credit cards.

Question

TIPS AND GRATUITIES

Answer

Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler, it will be greatly appreciated but under no circumstance will a tip be required or solicited.

Question

RESORT DRESS CODE

Answer

Resort casual by day, resort elegant by night. So while the sun is up, your shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect attire. As the sun sets and you set out to enjoy the evening, proper attire is required (although elegant dress shorts are permitted in some restaurants). See restaurant details for individual requirements.

Question

ARE CHILDREN INVITED?

Answer

Sandals is a resort for adult couples, singles, friends, and families to vacation as romantic and relaxing as possible.