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March 27, 2021
Hard Rock Riviera Maya, Quintana Roo MX

Brittany & Daniel

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    So Many Questions...

So Many Questions...

If you have any other questions, please email us at jimenezgreenupwedding@gmail.com
Question

Mexico?! Is it safe?!

Answer

Yes. Dan goes there monthly for work

Question

But... COVID

Answer

If you are unable to celebrate with us due to COVID, we completely understand. Please make the best decision for you and your family. The hotels are doing an excellent job with cleaning protocols, check it out here: https://www.hardrockhotels.com/riviera-maya/hygiene-protocols.aspx The US government requires a negative test prior in order to board a flight entering the country. The hotel is providing 2 tests per room for all reservations of more than 3 nights. For more information, please see their website: https://www.hardrockhotels.com/riviera-maya/covid-testing.aspx

Question

What about my original booking?

Answer

THIS IS VERY IMPORTANT! If you need to update bookings or make new bookings email nberrios@aichotelgroup.com ASAP!!

Question

What is the dress code?

Answer

Dress semi-formal to formal. We want you to be comfortable, but we wanted to have an excuse for everyone to get fancy! https://pin.it/yr5efs3b3wbkal

Question

What do I wear to the Black and White Party??

Answer

This is an outdoor cocktail event. While we want you to be comfortable, we also want it to be a bit more dressy. A Pinterest board has been created to help y'all decide what to wear. The biggest rule is only black and white. I know this is tough for guys, so y'all can wear khakis if that makes life easier :) https://pin.it/j6kcsww57ichfd

Question

Can I bring my kids?

Answer

Of course! The resort has really fun activities for the kiddos.

Question

Is there a shuttle?

Answer

No, you'll have to book your transfer from the airport to the hotel on your own. On the travel page, we included the link for the company we usually use, but you're welcome to use another transfer! Also, check the Facebook Wedding Travel group to book rides with other guests to save money! (If you're not in that group yet, email us!)

Question

Can I bring a plus one?

Answer

All plus ones should be included on the RSVP, if you can't add your plus one, please email us so we can fix it.

Question

What time should I arrive at the ceremony?

Answer

PROMPTLY AT 5:45!! We are not going to be running on Miami time (this reminder is mostly for Brittany). We want you to be there and celebrate with us, but if you aren't there by 5:45, you may miss out!

Question

I have a food allergy, can I make a special request?

Answer

When you check in, the hotel will ask about allergies to ensure you stay healthy. However, please email us ASAP if you have an allergy so that we can make sure you have options at the reception.

Question

How can I get in touch with you guys?

Answer

If you have any wedding related questions, please use our wedding email: JimenezGreenupWedding@gmail.com that way we can keep all wedding related items in one place.

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