Loading
Loading
Loading
Loading
Loading
Loading
July 17, 2025
Riviera Maya, Mexico

Jillian & MatthewJillian & Matthew

    Home
    FAQs

FAQsFAQs

Question

Are kids welcome?Are kids welcome?

Answer

Yes! Kids are welcome!

Question

When should I Rsvp by?When should I Rsvp by?

Answer

Please RSVP by May 31st, 2025!

Question

Do I need a Passport?Do I need a Passport?

Answer

Yes! Please ensure your passport is not within 6 months of expiring before the date you are planning to leave the country. More passport information - https://travel.state.gov/content/travel/en/passports/how-apply.html

Question

Is airfare included?Is airfare included?

Answer

Please note, that airfare is not included in the package and must be booked separately.

Question

How do we get to the resort from the airport?How do we get to the resort from the airport?

Answer

Round-trip ground transportation from the airport is available for purchase through the travel website.

Question

Is the resort all-Inclusive?Is the resort all-Inclusive?

Answer

All packages are all-inclusive, with unlimited dining and beverages (alcoholic & non-alcoholic), activities, entertainment, taxes, and fees.

Question

Is there a room block?Is there a room block?

Answer

We do not have a room block reserved, so no space is being held at the hotel. Book your stay as soon as possible to guarantee your room at the resort.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2026 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms