FAQs

Question

How do I make a change to my reservation?

Answer

Please reach out to our travel agent, Karen Millward directly via email to adjust or change your reservation. millwardk@libertytravel.com

Question

Can I still book my stay?

Answer

Yes! Please reach out to our travel agent directly to book your stay. All room selection will be based on the resort's availability, prices may change as outlined on our travel website at the discretion of the resort.

Question

How do I get too and from the resort?

Answer

Please check your reservation to ensure you added the Shared Round Trip Hotel Transfers from Cancun International Airport (CUN). If you forgot, no worries please reach out to our travel agent or customer service to update your reservation.

Question

Do I need Travel Insurance?

Answer

Though not required, we and Liberty Travel strongly recommends purchasing travel protection for your trip. Please visit our travel website to get a quote directly as desired.

Question

Can I leave the resort?

Answer

We strongly recommend you only leave the resort for excursions that are booked through the resort and/or travel agent.

Question

What is the Wedding Attire?

Answer

We are strongly encouraging all guest to dress in summer cocktail attire. Ceremony and cocktail hour will proceed on the beach. Reception will be located in the Central Garden.