FAQs

Question

What's the contact info for the travel agent for any travel related questions?

Answer

Sarah Kline Time for Travel, LTD. (301) 627-8890 866 259-2066 - Option #5 to leave a message time4trvl@cs.com

Question

Are kids welcome?

Answer

Kids are welcome at the resort but we've chosen to keep the ceremony & reception to adults only please. We will be providing child care that evening so that all adults can enjoy the celebration. To book accommodations at the resort that are kid friendly, select a room located in the family section (not an Elegance Club room). Please note, children under 2 are complimentary and do not count towards your room's occupancy. Our travel agent will be happy to help you answer any additional hotel related questions.

Question

What's the deadline for reserving a room?

Answer

No later than November 14th, 2022. We have put together a room block at the resort to guarantee availability of certain room types at a preferred rate for our guests. Rooms are on a first come, first serve basis so please reserve your rooms as soon as possible to ensure you get the room type that you are looking for. Any remaining unreserved rooms will be released back to the hotel on November 14th, 2022 so we can not guarantee availability or rates after that point. Please refer to our travel page to make your reservation and reach out to our travel agent directly if you have additional questions.

Question

Where can I find more info about the resort and its amenities?

Answer

https://www.majestic-resorts.com/en/our-resorts/majestic-elegance-costa-mujeres

Question

How do I get from the airport to the hotel?

Answer

Good news! We've already included transportation in the room rates. Sarah (our Travel Agent) will be coordinating this part and will follow-up with more details closer to your arrival.

Question

Are you registered? Where?

Answer

We're working on it! Please see our Registry Page for updates.