FAQs
Question
Where can I make my reservation?
Answer
Go to the travel section of the website and follow the instructions listed there.
Question
Is it possible to book an activity before the trip?
Answer
Yes; in fact, we recommend it. Guests will be able to book spa treatments, tours, golf, and excursions with Palace Vacation Planners. If you have your booking confirmation number, you can send that and an email requesting more information at toursinfo@palaceresorts.com; Their time to respond is 2-3 business days.
Question
What about Kids?
Answer
Kids are more than welcomed! We definitely don't want to exclude or restrict any guests of any age from joining us for our celebration. Though we are not responsible for what they may hear or see throughout the trip.
Question
Do we have to stay at The Grand?
Answer
No, you don't have to. You have the option to stay at the other two Palace Resort locations (Nizuc or Sunrise) or any nearby hotel of your choice. However to be clear, you will have to pay a $200 day pass in order to attend the ceremony if you are not staying at The Grand.
Question
When would I need to book my reservation by?
Answer
Sunday, July 28, 2024
Question
Am I...good?
Answer
You are coming: 1. Did you ensure your passport was not expired or expiring in Oct 2024? 2. Did you book your room through the travel page? 3. Did you RSVP yes? 4. Did you have your attire? 5. If you wanted to book activities early have you sent an email to the hotel? Check out the "Is it possible to book an activity before the trip" FAQ section. You are not coming: 1. Did you RSVP'd No?