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More Information

Question

Airport Transportation

Answer

Transportation will be provided by Lomas Hospitality. Send an email to Karla & Maritza, no later than 30 days before your flight. Provide the following information: -Travelers full name -Arrival Airline & Flight number -Departure Airline & Flight number Once you receive your confirmation numbers, please read the instructions on how you can locate the Lomas team on that email.

Question

Check in & Check out time

Answer

Check in: 3:00 PM Check out: 12:00 PM

Question

What do I do if I arrive at the Resort before check in time?

Answer

Start the party early! The bell boys will hold your bags until you check in. We recommend packing your swim suite, cover up, and sandals in your carry on. You will be able to change in the lobby restroom. Head to Cocotal for breakfast or LA ISLA for lunch, then hang out at the pool until you are ready to check in. Cocotal R01 on the map La Isla - B04 on the map

Question

Things to do at Check in

Answer

1. Make a dinner reservation for the night of your arrival (Saturday, July 18). The front desk will give you a list of available restaurants. Please do not choose Chef Market, as we will be eating there for the group dinner. Dinner reservations are required. Breakfast & lunch does not require a reservation. 2. Go to the Lomas table and make your check out accommodations. You will reserve a time for a shuttle to pick you up from your room the day of your departure.

Question

The Wedding Day

Answer

You have free time during the day until you need to get ready for the Ceremony. Please be at the Ceremony location, no later than 4:45 PM. We will provide a map of the resort. Ceremony Location: Muelle Pier S14 on the map

Question

Do we have to walk everywhere?

Answer

Nope! The resort provides a shuttle service to take you where you need to go. To use the shuttle service, you will need to wait at the nearest shuttle stop. Shuttle pick up may take up to 20 mins. Please keep this in mind on the Wedding day, as we require everyone to be at the Ceremony location, no later than 4:45 PM.

Question

Ceremony Seating

Answer

First row is reserved for parents and grandparents.

Question

Can I use my phone during the ceremony?

Answer

Please limit your usage to a few seconds at a time. We have hired a photographer to capture our ceremony and we would love to see your faces. Please be mindful of the photographer’s angles during the ceremony.

Question

Beach Day

Answer

Please eat breakfast before shuttle pick up. We recommend eating at Cocotal, as it is closest to the pickup location. It is located on ground level of the main lobby at El Dorado Royale. Please grab a towel from the main pool (La Isla). Jet skiing, Parasailing, & ATVs are available. You will need to make a reservation with Lomas. Please do this the day before. Additional fees may apply. Cocotal R01 on the map

Question

How do I communicate with you?

Answer

Please download WhatsApp. We will be using this app to communicate with you.

Question

Restaurant Dress Code

Answer

The resort maintains a casual elegant dress code. This is primarily for dinner. No T-shirts, tank tops, shorts, Bermudas, tennis shoes or sandals may be worn in-air conditioned restaurants. You CAN wear your swim fits to Cocotal and La Isla for breakfast and lunch.

Question

Should I bring cash?

Answer

We recommend bringing extra cash for tips.