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FAQs

Question

Do I need a passport to travel from the US to Mexico?

Answer

Yes, U.S. citizens require a valid passport to enter Mexico.

Question

What Airport should I fly into?

Answer

We suggest you travel into Cancun Internation Airport. The distance from the Cancun International Airport to Haven Riviera Cancun is approximately 9.4 miles. The drive typically takes around 20 minutes by car, depending on traffic conditions.

Question

What is an All-Inclusive Resort?

Answer

An all-inclusive resort includes accommodations, meals, drinks, activities, and entertainment in one price. It's a convenient way to vacation without worrying about extra costs. Please note that some upscale items and services may have additional charges.

Question

How long should we stay?

Answer

With our promo code, a three-night minimum is required; different wedding events will occur during that time. We support staying longer before or after, making your stay a complete vacation!

Question

Can I bring my kids?

Answer

While we love your children dearly, this is an 18+ celebration. With this in mind, our resort is adults only. We hope this will allow you a much-deserved weekend off to celebrate with us!