FAQs

Question

When should I RSVP by?

Answer

If you don’t think you’ll be able to make it we do request that you let us know ASAP so we can make proper adjustments and arrangements.

Question

What is included at the resort?

Answer

Majestic Elegance is an all inclusive resort. With the standard room rate, all restaurants, buffets, alcoholic and non alcoholic beverages and on site entertainment are included. There may be additional charges for speciality items at restaurants or additional services such as the spa or excursions. You may choose to bring tipping money around the resort but should otherwise be all set!

Question

Is there a dress code?

Answer

Some restaurants at the resort do have a dress code. Gentlemen should bring some pants options and footwear other than flip flops if planning to dine at some on site restaurants. Ladies should plan on evening chic attire for these situations. Casual options are also available for all meals.

Question

What time should I arrive at the ceremony?

Answer

The ceremony is centrally located in the resort near the main lobby. The ceremony will begin at 5pm please plan to arrive a few minutes early if you plan on attending.

Question

What if I don’t want to use the travel agent?

Answer

The travel agent provides services for guests and package deals at no additional cost. You may prefer to book separately. This is not an issue please just communicate your plans/dates of travel to the hosts to ensure you are accommodated for during group celebrations.

Question

How do I get from the airport to the resort?

Answer

Most guests should plan to fly into Cancun International Airport. Travel arrangements to the resort can be set up with out travel agent Stacey or can be booked independently. There are several options offered for transit.

Question

What if I am staying at another location but plan to attend the wedding celebrations?

Answer

Though we would love to have you stay with us and celebrate together at the same resort, we understand that some individuals may want to do accommodations elsewhere. If this is the case, there may be day pass fees required so please communicate with the hosts.

Question

Is the resort family friendly?

Answer

Yes, Majestic Elegance has both a family friendly and adults only side of the resort. If you plan on more individuals attending than what is listed on the invite please just communicate with the hosts so arrangements can be made.

Question

Can I bring a date?

Answer

Yes! If you plan on bringing a date please contact the hosts so they can be added to the guest list.

Question

Are there any other events that I should know about around the wedding?

Answer

Additional events may be arranged closer to the date of the celebration. Please check back for updates to the schedule.

Question

What type of weather should I expect?

Answer

The average temperature in Costa Mujeres in December is 83 degrees during the day and 68 at night. This is not considered to be rainy or hurricane season but rain does occur on occasion. In the event of inclement weather, wedding celebrations will be moved indoors. The Caribbean Sea is warm all year round with water temperatures in December from 77-79 degrees Fahrenheit.

Question

How far is the resort from Cancun international airport?

Answer

The resort is located 20-40 minutes north of the airport, depending on traffic and what airline is used.

Question

Is a passport required to visit Mexico?

Answer

Yes, a passport is required to fly into Mexico.

Question

When should I contact the travel agent to make arrangements?

Answer

If you are only using the travel agent for the resort and booking the flight separately (using frequent flyer miles, etc) then you may contact her anytime! If you are looking to do a package deal (best deal which includes resort, flight, transportation at discounted rates) you can reach out to Stacey as early as January, 16th when flights become available.

Question

Do I need to convert currency?

Answer

You may choose to do so but USD will be accepted at the resort.

Question

Will I have cell service?

Answer

Depending on your phone plan, unless you have international coverage in Mexico, you will likely not have service. I would recommend downloading “WhatsApp” prior to departure as we will be creating a group chat for ease of communication. The resort has free Wi-Fi and this form of communication will continue to work.

Question

How long should I plan on staying at the resort?

Answer

This is a personal preference. For myself, an all inclusive resort can be fully enjoyed in three to four nights but some enjoy much longer. The travel agent will assist with whatever accommodations you prefer. The wedding celebration will be on Saturday. The wedding couple plans to arrive Thursday and stay until Monday.