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Alexa & Jacob

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    FAQs

FAQs

Question

Are kids welcome?

Answer

We respectfully request no children under the age of 18 attend the ceremony and reception. Thank you for understanding our decision on this.

Question

Is there a dress code?

Answer

We kindly ask that guests wear semi-formal attire to the ceremony. If you need a reference on what you should wear, check out this Pinterest Board for inspiration: https://pin.it/5Gz8WYWl2 . You are welcome to reach out to the bride and groom as well if you want their feedback on what you plan to wear.

Question

When should I RSVP by?

Answer

Official invitations have been sent out! We recommend RSVPing as soon as possible so we can get an official count of guests attending! Please be sure to RSVP by no later than May 26th so we can make sure you have a spot for dinner at the reception!!

Question

Do I need to have an active passport to travel to the wedding?

Answer

YES, please make sure you have an active passport. You will not be able to travel to Mexico if you don't. Please allow yourself plenty of time to get a passport if you need to do so.

Question

How do the different levels at the resort work?

Answer

Each level varies based on price, location, and if children are allowed. The higher the level you book, the more access you'll have across all of the resort levels. The bride and groom will be staying at the Maya Riviera level. This is the adults only level. DISCLAIMER: You will not have access to the adults-only level if you choose to book at a different level. The resort checks wristbands. If you do not have an adults-only level wristband, they will ask you to return to the level you booked.

Question

When should I book my travel by?

Answer

We recommend you book your travel sooner than later!

Question

Do I have to book directly through the resort website?

Answer

No, we are not doing a room block so guests can book through whatever travel platform they prefer. We have a travel coordinator that would be more than happy to assist you with booking your trip. If you would like to get in contact with her, please reach out to the bride or groom!

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