Travel & Stay

Travel Note

Finest Playa Mujeres

Calle Vialidad Paseo Mujeres, Sm 3 Mz 1 Lt 10, Zona Continental, Cancún, Q.R. 77400, Mexico 866-211-6223 We have secured a group rate with airport transfers for you to join us on our special day. Please book directly on the hotel website with the promo code listed below. While everyone is welcome to stay as long as they like, in order for the group rate to take effect, guests must stay a minimum of 3 nights. We recommend booking your rooms now to ensure you receive the room type you want. THE ROOMS CAN GO QUICKLY! When you book, the resort will only charge you $1 to reserve the room, and you will be charged the total amount for the room 30 days prior to your arrival at the resort. Make sure you book your room on your laptop rather than your phone. When booking through your phone, the promo code will not be recognized, and you will be charged the total amount up front! ***THE DEADLINE TO USE THE PROMO CODE IS DECEMBER 22, 2024!*** ***The promo code is valid for the following dates: March 18th, 2025 – March 28th, 2025*** ***Please note the wedding is on Saturday, March 22, 2025***

Hotel

How To Book Your Room

*If you receive the following message when booking: "Invalid promotion code," please text me at 718-790-3120.* **If you try to book and it says a 5-night or 7-night stay is required, book the "required nights" and then call the toll free reservation line at the following number to remove the extra nights: (866) - 211-6223. If you are still having a problem, let me know!** ***The resort requires a 3-night minimum stay. We recommend you arrive on March 20th or early March 21st to join all wedding events.*** 1. Click the "View" button below 2. Fill in your reservation details *reminder that the wedding is on March 22nd, 2025* 3. In the promo code box, type the discount code below 4. Click "CHECK AVAILABILITY" 5. Browse the room categories and select the room of your choosing 6. Make sure a box appears showing "Promo Code Applied." *It will be a black box with white writing* 7. Select "Add" *It should say "Groups Rate" and "Free cancellation." 8. Click "BOOK NOW" 9. Fill in your personal information 10. Click "CONFIRM BOOKING." Your confirmation will be emailed to you within 20 minutes *Please confirm that the confirmation states the following in an orange text box – "PROMOTIONAL CODE APPLIED: CHANEL HOLMES & JACKSON COX WEDDING"* 11. Please send me your confirmation number by email (cjcox1129@gmail.com). We are not using a travel agent, so if there are any issues regarding guest rooms and the resort contacts us, it will be easier for us to resolve it for you.

Hotel

Credit Card Information

Please ensure your credit card is valid throughout your stay at Finest Playa Mujeres. IF YOUR CREDIT CARD EXPIRES BEFORE THEY CHARGE YOUR CARD (30 DAYS BEFORE CHECK-IN), YOUR ROOM RESERVATION MAY BE CANCELLED. Please call the resort and update your credit card information on file as soon as possible. Additionally, your room reservation can be canceled if your bank declines the charge from the resort. This can happen because the resort is located in Mexico. Please notify your bank that you expect a charge from Finest Playa Mujeres to prevent this. Upon check-in, a $600 hold will be placed on the card provided at check-in.

Flight

Flights

Search for the best deals on any airline. Fly into Cancun International Airport (CUN). Please book the flight that works with your schedule. We recommend staying 3-4 nights to enjoy all the fun! Please keep in mind airport delays and cancellations do happen. If possible, give yourself at least 24-36 hours before the wedding day, Saturday, March 22nd, 2025. If you arrive before check-in time, you can use all the amenities (pool, restaurants, activities, etc.). You can pack a small bag with swimwear and other necessities to use at the resort while you wait for your room to be ready. The lobby will hold your luggage and keep it safe until your room is ready.

Flight

Passport Details

Every guest must have a valid passport during travel and for 6 months after your scheduled return date. You will need this to board your flight, and the resort will ask for it when you check-in. Applying for or renewing a passport can take several months, so please consider this in advance. Click "View" to apply or renew.

Travel Note

Airport Transfer Services

All reservations with a minimum of 3 nights made directly through the website will receive free roundtrip ground transportation. Seasons Tours provides this service. Please contact transfers@seasonstours.com with your flight information and reservation number to register for your transfer approximately 2 weeks before your arrival at the resort. If you'd like to use another transportation company, you can research and pick a transfer company of your choosing.

Travel Note

The Excellence Collection App (Android)

With "The Excellence Collection" App, you can access information and schedules for entertainment, restaurants, bars, set up spa services, and more. The app can be used to check in and pair your room number upon arrival for further hotel information and access.

Travel Note

The Excellence Collection App (Apple)

With "The Excellence Collection" App, you can access information and schedules for entertainment, restaurants, bars, set up spa services, and more. The app can be used to check in and pair your room number upon arrival for further hotel information and access.