FAQs

Question

Will the ceremony be on the beach?

Answer

No. The ceremony will take place in the Courtyard Plaza, a secluded and mostly private space within the resort that offers beautiful views, though it is not directly on the ocean. All wedding-day events will be held in this location.

Question

When should I book my flight?

Answer

The sooner the better. Please contact our Travel Agent Taylor Clark for more information.

Question

Is airport transportation included?

Answer

Yes. We are providing shuttle service to and from the airport for our guests. This transportation is operated by the resort, so you can feel confident knowing you’ll be traveling with trusted resort representatives. For additional details or assistance, please contact our travel agent, Taylor Clark.

Question

Will events be indoors or outdoors?

Answer

Wedding day festivities will take place in the Courtyard Plaza, an open-air space with some covered areas. The ceremony itself will be held outdoors and not under the covered portion, while the cocktail hour may take place beneath the covered area. Additional details will be shared closer to the wedding date. The Welcome Cocktail event on Thursday is currently being planned, and once details are finalized with the resort, more information will be provided.

Question

Where will the Welcome Event be located?

Answer

Details for the Welcome Event are still being planned. We are currently waiting for confirmation from the resort, and once everything is finalized, we will be happy to share more information.

Question

Will we leave the resort for any reason?

Answer

No. All wedding events will take place on the resort. We highly recommend staying on property, as you’ll have access to everything you need for a wonderful weekend. The resort offers a variety of restaurants, bars, a nightclub, and nightly entertainment for you to enjoy.

Question

What should I pack?

Answer

Please review the “Schedule” page to view the dress code for the Welcome Event and the Wedding Day. Outside of those attire guidelines, you are encouraged to pack comfortable and elevated resort wear, bathing suits, and anything you’d enjoy wearing while relaxing and exploring the resort. Don't forget sunblock!

Question

What currency should I bring?

Answer

USD is acceptable. We recommend traveling with some cash for "just in case" also to tip the resort staff, however, the resort accepts credit cards.

Question

Who can I contact with questions?

Answer

For travel-related questions, please contact Taylor Clark. For wedding-specific questions please reach out to Inshah directly by text.

Question

Is it safe?

Answer

Recent news coverage has mentioned cartel-related activity in certain areas of Mexico, primarily along parts of the West Coast. The region where our resort is located was not reported as being directly affected. Popular destinations on Mexico’s East Coast, including Riviera Maya and Cancun, have continued normal tourism activities. Our resort is located in the Costa Mujeres area near Cancun, which is home to several resorts and includes a controlled access checkpoint for entry into the area. The resort maintains its own security protocols, and airport transportation is available through a shuttle service operated by a transportation provider recommended by the resort. For the most up-to-date travel guidance, please refer to official government travel advisory websites. If you have any questions related to wedding travel logistics, please feel free to reach out to Taylor. As of March 5, there are no travel advisories prohibiting travel to Cancun International Airport or the surrounding resort areas.