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Imani Danielle & Corey James

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    FAQs

FAQs

Question

Where can I RSVP?

Answer

You can RSVP on this website! Kindly RSVP by September 1st, 2023.

Question

Where can I book a room?

Answer

Rooms can be booked through https://happilyahanrahan.destify.com If you find better rates, feel free to book wherever you find the best deal!

Question

Why should I book at Hyatt Ziva Cancun?

Answer

All of the events will be hosted at Hyatt Ziva. The packages are All Inclusive, with unlimited dining, beverages (alcoholic & non-alcoholic), activities, entertainment, taxes and fees. If you choose to stay at another hotel, transportation to/ from is not included and there will be a daily resort charge of $160 per adult, $80 per child to get into Hyatt Ziva Cancun. ID is mandatory as well as a guaranteed charge of $200 to a credit card for incidentals.

Question

The Hyatt app says the hotel is booked.. now what?

Answer

The availability for the hotel changes every few days on the Hyatt App. You can also book rooms through https://happilyahanrahan.destify.com … you will be required to put a nonrefundable deposit down.

Question

What airport should I fly into?

Answer

Cancun (CUN) Airport

Question

How do I get from the airport to the hotel?

Answer

There are taxis available to take the hotel. If you would like to book private transportation through the hotel, please email transport.hyatt_ziva_cancun@playaresorts.com

Question

How far away is Hyatt Ziva from Cancun International Airport (CUN)?

Answer

Approximately 25 minutes away by car.

Question

Are children allowed?

Answer

You are more than welcome to bring your children along as many are making this a family vacation. When booking, the Turquoise Tower is for adults only. An included amenity of Hyatt Ziva is the Kidz Club, where they can make new friends while joining in on fun and supervised pool games like water volleyball or splash around in the mini waterpark. Other adventures include arts and crafts, video games and beach excursions. The resort has nightly activities scheduled like s'mores making, karaoke and talent shows. *We do ask that you book babysitting services prior to arrival for the night of the reception.* Services are available through Hyatt Ziva Cancun at an additional charge.

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