FAQs
Question
Why choose Hard Rock Hotel Riviera Maya for our wedding?
Answer
Hard Rock Hotel Riviera Maya is a place beyond reality, with VIP treatment and the All-Inclusive experience which means everything from in-room top-shelf drinks to the nightly entertainment, kids club and fine dining are included in your stay.
Question
Can I bring kids?
Answer
Yes, experience a setlist of amenities sure to please them all. From special room service menus just for children, to game rooms and organized family activities. The Kids Club is exclusively designed for kids, included in their stay. We also have nanny service if you like some time alone.
Question
Can I bring a guest?
Answer
If your invitation says “and Guest,” then yes.
Question
What's included when we stay at The Hard Rock Riviera Maya?
Answer
THE HARD ROCK ALL INCLUSIVE SET LIST: 5 Star accommodations / Casual and à la carte dining / Beverages (alcoholic & otherwise) / 24 hrs in-room service / Land sports / Fitness center / Unlimited golf / Jogging track / Pool & beachside service / Daily activities / Nightly entertainment / Free Wi-Fi in-room & resort-wide / Free parking / Unlimited phone calls to the Continental US and Canada / Gratuities included
Question
What´s not included?
Answer
What´s not included? Spa Treatments / Optional Tours / Golf Caddies (are optional, subject to availability and must be requested with 24 hours of anticipation with a cost of $50 USD) / Medical Assistance** / Rock Shop Items / Transportation* Spa, Tours and Golf. *You can book your safe transportation HERE. **There is a charge for medication and doctor's consultations should those be necessary.
Question
Is there a Room Block for our wedding?
Answer
Yes! Please click on the travel tab for booking under our room block.
Question
What is the Dress Code to the Wedding Ceremony
Answer
Cocktail Attire, please. But we want you to feel comfortable, so if those shoes are too high or that top button is too tight, let it all hang loose.