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Charles & Hongying

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FAQs

Question

Any Questions in General?

Answer

Just email us at cyen0318@gmail.com, songhy0404@gmail.com or text/call us at (630) 506-0935 (Charles), (267) 307-3398 (Hongying)

Question

When should I RSVP by?

Answer

Please RSVP by Sep 6, 2024. Please note, of the three hotel blocks, BORGO SANT'IPPOLITO GINESTRA FIORENTINA hotel block is only valid until 6/15/2024 so if you want to get a reservation with the hotel, please confirm with them before this date.

Question

Is there a dress code?

Answer

The dress code is black-tie/formal for wedding. The ceremony will be hosted on grass so it's better to avoid thin high heels.

Question

Do you have any hotel recommendations?

Answer

Yes. Please refer to our travel and accommodation section.

Question

Can I bring a date?

Answer

To maintain our event's intimacy, please bring a plus one only if you're in a committed relationship. Thank you for helping us create a day of cherished memories and close connections

Question

What time should I arrive at the ceremony?

Answer

The ceremony will start at 5pm so please target to arrive around 4:30-4:45

Question

Are kids welcome?

Answer

We want all our guests to have a wonderful and memorable time, perhaps even letting loose a bit. Some may prefer a more adult-oriented atmosphere but we also understand if you decide to bring children.

Question

I have a food allergy, can I make a special request?

Answer

Please let us know any food allergy and we'll coordinate for you

Question

Is there parking for the ceremony or reception?

Answer

Yes! The venue has enough parking spots for everyone.

Question

Is there transportation to and from the hotels to the ceremony?

Answer

Shuttle will be provided for the wedding (10/6) and winery (10/7). Please see the schedule below: - Pizza Party: No shuttle will be provided - Wedding - From Casteletti to Artimino, 4pm - From Artimino to Casteletti, 10pm, 11pm, 12:30 am - Winery Tour - From casteletti, 12:30 pm - From Capezzana, 3 pm

Question

Are there any other events that I should know about around the wedding?

Answer

1) We plan to have a pizza party the evening before the wedding for those who are able to attend (please rsvp to this invitation) 2) Additionally, we plan to have a winery tour the day after the wedding to those who are able to attend (please rsvp to this invitation)

Question

What if something happens and I have to change my RSVP?

Answer

We understand things happen! If you have to change your RSPV, please let us know ASAP or update the RSVP as we need an accurate count for our caterer. To update RSVP, you can go into our wedding website, click on the "RSVP" tab, enter your name and you will be able to see an "Edit RSVP" button at the bottom of the page

Question

How do I get around if I plan to do other activities during these days?

Answer

If you're planning to do other activities while in Tuscany, keep in mind that it's a mountainous region, and Uber services are very limited. We recommend booking a taxi in advance for your activities. You can ask your hotel’s front desk to arrange one for you. Be prepared for a wait time of around 30 minutes for the taxi to arrive. Alternatively, you can contact the local taxi company directly at s.favilli@gmail.com (Stefano) to schedule your rides in advance. We also recommend you to rent a car for more flexibility.

Question

How do I get to the hotel?

Answer

Ubers are available from Florence airport to Casteletti. We'd recommend you to rent a car for more flexibility.

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