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Hector & Alina

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    FAQs

FAQs

Question

📅 When is the wedding day?

Answer

The wedding will take place on Friday, February 6, 2026. We recommend arriving on Thursday, February 5 and departing on Sunday, February 8 to fully enjoy the festivities.

Question

🏹 Do I have to stay at the resort?

Answer

Yes. To ensure a seamless experience and meet our contractual obligations, all guests are required to stay at Haven Riviera Cancun. This allows everyone to enjoy the celebrations and resort amenities together.

Question

đŸ‘„ How many people can stay in a room?

Answer

Each suite accommodates up to 2–3 guests. The resort comes standard with a king bed. Keep in mind there is an additional fee for a 3rd guest in a room (We recommend reaching out to the resort for booking this type of scenario)

Question

đŸ’” What is the cost and what's included?

Answer

We've secured a special group rate of $582 per night. With an occupancy of 2 people, it comes out to $291 per person, per night. This all-inclusive rate covers: All meals and snacks Unlimited cocktails and beverages Access to pools, beaches, and resort amenities With everything taken care of, you can relax and enjoy a mini-vacation with us!

Question

⏰What is the Deadline for RSVP and Book Hotels?

Answer

ASAP. But there will be a hard cut off on Oct 15th 2025.

Question

✈ Where should I book my flights to?

Answer

Please book your flights to CancĂșn International Airport (CUN). The resort is approximately 15 minutes from the airport.

Question

đŸ‘¶ Are kids allowed?

Answer

No. Haven Riviera Cancun is an adults-only resort, welcoming guests aged 18 and over.

Question

👗 What is the dress code?

Answer

The wedding attire is formal. Given the outdoor setting and tropical climate, we suggest light, breathable fabrics. For dining at the resort's restaurants, the dress code is resort casual to elegant, with specific guidelines varying by venue.

Question

📍 What is the resort address?

Answer

Carretera Federal 307 Chetumal – Puerto Juarez, Km 335 Puerto Morelos, CancĂșn – Quintana Roo 77569, Mexico Phone: +52 998 889 9600 Email: reservations.hrc@havenresorts.com

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