FAQs

Question

Which airport should I fly into?

Answer

Cancun International Airport, Quintana Roo, Mexico

Question

How far is the hotel from the airport?

Answer

Approximately it is a 45 minute drive. The resort is 32 miles from airport.

Question

Is transportation provided from the airport to the resort.

Answer

Our travel agency offers a convenient private-shared round-trip shuttle service between the airport and the resort (and back again) for $102 per person. Once you book your stay, you’ll receive an option to add this service to your reservation. It’s a great way to keep things simple and stress-free!

Question

How do I book with the wedding group?

Answer

We have a created booking link, where we blocked out rooms for our guests. Booking link can be found on wedding website, under the "Booking your Room" tab. If you have any questions regarding booking, please reach out to our travel coordinator, Miguel Gabucio Email: guests@paradiseweddings.com Phone: 877-737-0177 (option 2) Hours: 9 AM to 5 PM CST

Question

Can I bring a plus 1? Are kids welcomed?

Answer

yes & yes. please specify when you RSVP.

Question

I have a food allergy, can I make a special request?

Answer

Yes. Please do. Specify when you RSVP

Question

What events are planned for the wedding weekend?

Answer

You can find our general itinerary under the “Events” tab! As we get closer to the big week, we’ll post more details about the daily activities—like locations and times—right there as well. Check back during wedding week for the full scoop. Everything will be linked in the Events tab so it’s easy to follow along!