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January 22, 2022
Playa del Carmen, Mexico

Stephanie & Ricky

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    FAQs

FAQs

Question

Where and when is the Wedding?

Answer

We are getting married at Villa la Joya, a private venue outside of the resort on 1/22/2022.

Question

Can I stay at a different resort, or do I have to book my stay at the Royalton Riviera Cancun?

Answer

You are welcome to book your stay at another resort; however, our venue shuttles will only be picking up guests who are staying at the Royalton Riviera Cancun. The Royalton is a family-friendly All-Inclusive five-star resort located 15 minutes away from Cancun International Airport. For further details about the Royalton Riviera Cancun, please use the following link: https://www.royaltonresorts.com/royalton-riviera-cancun

Question

Do you have a Travel Agent we can use to book our stay?

Answer

Yes! We have rooms held for our guests with DestinationWeddings.com. Please contact Melinda Shelley for our group rate and to book your room at 503-984-9490 or mshelley@destinationweddings.com.

Question

If I want to book my room with your Travel Agent, can I book online?

Answer

Yes! Please visit our booking website at www.DestinationWeddings.com, click on Attend a Wedding, provide the Bride or Groom's name along with passcode (please call us for the passcode).

Question

If we're staying at the Royalton Riviera Cancun do we have to book with your Travel Agent, or can I book on my own using Expedia, etc.?

Answer

You may book your stay through another Travel Agency or online. We would still recommend you contact our agent first as they may be able to offer you better rates.

Question

Which airport should I fly into?

Answer

When arranging your travel, please book your flight to Cancun International Airport. If you're booking your room with our DestinationWeddings.com Travel Agent, they will arrange a shuttle to take you to and from the airport.

Question

Can I book my flight with your Travel Agent?

Answer

You can; however, our travel agent specializes in booking rooms at a special rate with the resort. They'd be happy to assist with booking your flight, but you may find better flights through and online Travel Agency such as Expedia.

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