Loading
Loading
Loading
Loading
Loading
Loading

Haleigh & Brandon

    Home
    FAQs
Green palmGreen palm

FAQs

Question

Where do I go for travel questions?

Answer

Contact Susan from WorldBound Travel at 571-236-2920 or SusanLupisella@verizon.net. She will be your contact for all aspects of your booking, including deposit reminders, updates on travel policies, and any special requests you may have.

Question

What is included in the stay at The Fives Beach Resort?

Answer

All-Inclusive rates include all your gourmet food and premium beverages. All your taxes and all your tipping, and also included are Prearranged Secure roundtrip transfers to and from the airport.

Question

What are the available room options and rates?

Answer

Several room options are available at The Fives Beach Resort. The Deluxe Suite, primarily featuring two double beds, is available for $1887 total for two adults for a four-night stay, with additional nights at $430 each. For single occupancy, the rate is $1403 for four nights, with additional nights at $322. The One Bedroom Resort Residence, with a guaranteed king bed and a living area with a sofa bed, is priced at $1984 for two adults for four nights, with $454 per additional night. For one adult, the rate is $1479 for four nights, with $341 per additional night. For children aged 6-16, the cost is $220 for three nights, with $56 per additional night. For a more luxurious experience, the One Bedroom Epic Penthouse Suite and the One Bedroom Epic Swim Out Suite (adults only) are both available for $2475 for two adults for four nights, with additional nights at $577 each.

Question

Can I stay at a different resort?

Answer

While you can stay at another resort, The Fives charges a per-day entry fee for guests not staying at the resort. Additionally, those not part of the group block will incur a $25 per person fee for each of the three wedding events.

Question

What about flights?

Answer

Flights are expected to become available soon, with Southwest releasing a bit later. Susan will collect flight details before August 18, 2025, to arrange secure group transfers.

Question

What activities are available in Riviera Maya?

Answer

Riviera Maya offers a wide range of activities, including zip-lining, horseback riding, tours of ancient ruins, visits to ecological water parks, swimming with dolphins, ATV tours through stalactite caves, and snorkeling in cenotes or with sea turtles.

Question

Are passports required?

Answer

Yes, all travelers need a valid US passport that must not expire within three months of their return date.

Question

Who do I contact for more information?

Answer

For any further inquiries, please contact Susan Lupisella at SusanLupisella@verizon.net or call 571-236-2920. Susan is ready to help with all your travel needs.

Question

What are the recommended travel dates?

Answer

We recommend coming from November 5th - 9th (or longer). There will be a welcome dinner on November 6th and the wedding is on November 7th. We are staying from November 2nd to November 10th.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms