We’re envisioning an elegant evening and would love for our guests to join us in wearing black for a cohesive look.
Yes, there will be transportation set up for arrivals and departure from the resort. You will receive an email from the resort to reserve your transportation once you have made your reservation. To set up your transportation, please email transfercancun@thepalacecompany.com with your flight information and reservation number.
YES! Absolutely! Kids and Teens ages up to 17 years old at the time of travel are free.
It is of most importance to book the room through our link, it is personalized for our room block and helps make sure all reservations are included in the head count for the wedding events. If you need room upgrades or additional nights please reach out to us and we can make that happen for you.
Rehearsal Dinner is the day before the wedding. We would love everyone to join us.
Yes, everyone has the opportunity to upgrade or book any suite including family suites, presidential suits, along with ocean view and swim up rooms. If you're interested in upgrading, please reach out to us and we can coordinate this for you.
While tipping is a discretionary and optional gesture, at all-inclusive resorts in Mexico, it is certainly encouraged. It's common to tip housekeeping, bartenders, waitstaff, and other service personnel based on the quality of service. A few dollars here and there for good service is standard, but the amount and frequency are up to your discretion.
In Cancun, especially in the hotel zone and tourist-heavy areas, U.S. dollars are widely accepted for most transactions. Many restaurants, shops, and excursion operators will take dollars, so exchanging currency may not be necessary for larger purchases or tipping at resorts. While dollars are accepted in tourist areas, it's a good idea to have some Mexican pesos on hand for smaller transactions, especially if you plan to explore outside of the resort.