FAQs

Question

What is the attire for the wedding?

Answer

Our wedding is Black Tie Optional, described as a high-formal event, allowing for sophisticated glamour and formal elegance with slightly more comfortable, flowy attire. For women, floor-length gowns or chic jumpsuits would be appropriate. Suits in fabrics suitable for warm climates while still offering an elevated style are preferred for the gentlemen.

Question

What is the weather like in Cancun in March?

Answer

The temperatures in Cancun average 86°F during the day and 72°F in the evenings, with minimal rainfall.

Question

Are children welcome?

Answer

While we love your little ones, our wedding will be an adults-only event (other than Ocean) so that everyone can relax and enjoy the evening. We appreciate you making arrangements ahead of time and leaving the kids at home so you can celebrate with us.

Question

When is the RSVP deadline?

Answer

Thank you in advance for sending your RSVP before July 20, 2026.

Question

Are plus ones allowed?

Answer

We kindly request no additional guests, other than the ones listed on the invitation.

Question

What is the wedding itinerary?

Answer

We are planning a welcome event on Wednesday, March 17 and a post-wedding boat trip on Friday, March 19 - both of which are optional. We appreciate you traveling to celebrate with us and want to make sure you have an opportunity to enjoy the fabulous resort and all it has to offer!

Question

What is the best way to let you know of my dietary restrictions?

Answer

When you submit your RSVP, you will be given the opportunity to add any dietary requests. We will do our best to accomodate them.

Question

Is the wedding indoors or outdoors?

Answer

Both the ceremony and reception will be held outdoors.

Question

How do I RSVP for the wedding?

Answer

You can RSVP on the digital invitation you received. Please reach out to our wedding planner, Stacy Ross, if you have any issues.

Question

Can I take pictures during the ceremony?

Answer

We kindly request an unplugged ceremony. We will have professionals capturing the moment, so you can be present with us.

Question

Which airport should I fly into?

Answer

Garza Blanca Cancun is 30 minutes from Cancun International Airport (CUN).

Question

When should I book my flights?

Answer

It is recommended to book flights 4-8 months in advance. As the date gets closer, prices will increase.

Question

When should I book my room?

Answer

The sooner the better! In order to get our reduced rate, please plan to book your room by July 20. More information can be found on the travel tab.

Question

Do I need a passport?

Answer

Yes, all guests traveling to Cancun, Mexico will require a passport. If you do not have one at this time, it is recommended to obtain one as early as possible. If you do have one, please check the expiration and make sure it expires 6 months after your return date. For more information, visit: https://travel.state.gov/content/travel/en/passports.html

Question

Will transportation be available to the resort?

Answer

Yes, this will be available for all guests who book their rooms directly through our travel Agent, Ligia Landim. The travel fare to and from the airport in Cancun is included in your room payment. It is not a private charter, however that can be arranged upon request at an additional cost. Please notify Ligia when booking your room if you wish to purchase private transportation.

Question

How can I book my room at Garza Blanca Resort & Spa Cancun?

Answer

Our travel agent, Ligia Landim, will be the point of contact for a room quote and for the booking process. Room preferences and the number of booked days/nights will be collected from all guests. If any of the requested room information provided to us changes, please advise so she can better accommodate to you and your stay. Just a friendly reminder to please book your stay through our wedding room block! We’ve reserved a special block of rooms at discounted rates to make things as easy and affordable as possible for our guests. Using our block also helps us keep everything organized and makes sure everyone’s nearby for the weekend events. The block is limited, so be sure to book soon before the rooms fill up!

Question

Is there a payment plan for the hotel cost?

Answer

Yes! If you book early, you can take advantage of the interest free payment plan. Anytime you'd like to pay, click Credit Card Authorization Payment Link and pay what you'd like or pay at final payment date. Once you fill out the room request, a minimum non-refundable deposit of $100 per person is due no later than 7/20/2026 in order to secure your room and private roundtrip transportation. This plan is is interest-free and subject to availability at the time of booking after this date. Payment link (copy & paste): https://www.vacationcrm.com/IFramePayment?agent_lookup=99ab50e3-2515-47f7-8ebd-4958c6f734ee

Question

When is the final balance due?

Answer

$100 (per person) non-refundable deposit is due on or before July 20, 2026. 50% of your balance is due on or before August, 20, 2026. The remaining balance is due on or before November 20, 2026. You may make payments at anytime, if you would like.

Question

When should we arrive and depart Cancun?

Answer

We are hoping our guests can meet us in Cancun to enjoy all of the festivities we have planned from March 17 through March 19. We ask that all guests stay a minimum of 3 nights and have secured discounted pricing for arrivals on March 15 and departures up until March 20.

Question

Do all guests have to stay at Garza Blanca in order to attend the wedding?

Answer

Yes. The hotel does not allow access to anyone who is not staying on the property and does not offer a day pass.

Question

Will the resort and transportation staff speak English?

Answer

Yes, all staff at Garza Blanca and associated with the resort will speak English.

Question

Will I need Mexican currency?

Answer

That is to your discretion. The wedding is hosted in an all-inclusive resort, which means all of your meals and drinks are included in your room rate. Guests normally bring cash for tipping, which is not mandatory, and can be done in either Mexican Pesos or US Dollars. Your travel agent will provide you with a tipping tutorial a few weeks prior to travel. If you decide to do excursions the best way to pay is with a credit card.

Question

Can I book my own accommodations, either direct or through a third-party agency?

Answer

We ask that all guests book through the room block. We have worked with the resort to hold enough rooms to accommodate all our guest at a discounted rate. By booking within our room block, you will help us meet the requirements outlined in our contract and allow you you to participate in all our planned wedding activities.

Question

Who should I contact with additional accommodation and transportation questions?

Answer

You may reach out to Ligia Landim directly at ligia@lizmooreweddings.com. Please reference the Greg & Chanel Wedding.

Question

I still have questions. What is the best way to contact you.

Answer

You may contact our wedding planner, Stacy Ross, at 315.391.4892 with any additional questions.