Loading
Loading
Loading
Loading
Loading
Loading

Grace & Kaleb

    Home
    FAQs
leaves

FAQs

Question

Where do I reserve my room and what is the payment information?

Answer

For those who did a room block with our travel agent, the website is DestinationWeddings.com to make payments on your room and you should already have an account for when you reserved your room. If you had the option of two payments since you bought travel insurance your first payment is due 1/13/2025 and the second 3/14/2025. If you did not buy travel insurance the entire balance is due 1/13/2025. Please text me if you have any questions, at 478-262-7712.

Question

What dates should I go and how long should I stay?

Answer

We will be there May 25, 2025- May 31, 2025. You are more than welcome to stay with us during that entire time or any dates around the 28th the day of the ceremony! The minimum stay at the resort is 3 nights, so please keep that in mind!:)

Question

What will the weather be like when we are there?

Answer

It is definitely hard to predict but most likely hot and we are getting there the start of rainy season :(. BUT... from past years in May, it is to be expected to have light 1-2 hour rainfall during some point in the day. The mosquitos will also start to come out since it is the beginning of rainy season, so please plan on bringing the bug spray you prefer in your check-on bag, mosquito repellent stickers, and/or mosquito bands!

Question

Can I bring other guest or children?

Answer

Please contact us as soon as you can if you have partners or family members interested in going!

Question

How do I take advantage of everything the hotel has to offer?

Answer

Please download the 'Hyatt Inclusive Collection' app on your phones from the App Store. Search for 'Dreams Las Mareas' when selecting a resort. You will be able to see a resort map, order room service, look at restaurant schedules, make a reservation at a restaurant, see the daily schedule of event, and even call for housekeeping.

Question

Do I need to exchange USD currency for local currency?

Answer

No! USD money is gladly accepted for excursions and tips.

Question

What are the amenities at the resort?

Answer

Here is a quick list of what the resort offers, but please refer to the website the Travel Agent is providing, the travel agent herself, or the resort website if you have any questions! If anything, feel free to contact us(Grace)! > 3 pools (Upper pool, lower pool, and adults-only pool), hot tub, and waterslide. > Beach, snorkeling, non-motorized water sports. > Theme nights/parties, movie nights, beach parties, and shows. > Gym UNLIMITED Drink and UNLIMITED Dining! Restaurants: Barefoot Grill- Grilled food and quick bites Coco Café- Coffee and Deli snacks El Patio- Mexican Cuisine Gohan- Sushi ar Hamitsu- Pan-Asian Cuisine L'Etoile- French Cuisine Oceana- Seafood Pizzeria Portofino- Italian Cuisine Seaside Grill- tropical cocktails and grilled specialties World Café- International Buffet Bars: Barracuda- Pool bar Desires- Music lounge and nightclub Manatees- Swim-up bar Sugar Reef- Oceanfront bar Tortuga- Pool bar

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms