FAQs

Question

How to make a hotel reservation?

Answer

Call 855-725-5333 (Mo-Fri) or email ete.reservations@aubergeresorts.com and ask for a room for Alexandra & Gleb's wedding. Rate: $425 per night per room + 16% government tax, 3% occupancy tax, and 16% service charge. Etereo has a two-night minimum length of stay requirement. Guests can share rooms. Reservation has to be made before 19 July. Details: - Maximum occupancy is three adults per king bedded room and four adults per double queen bedded room. - Two children under the age of 16 in addition to the two adults, is allowed per Run of House Room. - Rates hold 3 days before and after.

Question

IS THERE A SHUTTLE TO AND FROM THE airport TO THE hotel?

Answer

No, we won't be arranging shuttles. You can use local taxis, uber, or shuttle service (https://www.cancunairport.com/transportation.html) We put together a spreadsheet with guests' arrival times: https://docs.google.com/spreadsheets/d/170ucj6VlpeEjtkGB8XNHNpMy9gdkwMVa4guA0YSDbng/edit#gid=1147404404

Question

Can guests share room?

Answer

Yes

Question

Are kids invited?

Answer

Yes!

Question

CAN I BRING A DATE?

Answer

If your invitation says “and Guest,” then yes, if not, we would prefer if it was just you.

Question

Can I stay in the hotel before or after?

Answer

Yes, rates hold 3 days before and after.

Question

WHAT'S THE DRESS CODE?

Answer

Summer elegant.