FAQs

Question

Who do I book my travel and resort stay with?

Answer

Make sure to contact our travel agent since she will be able to give you the best group rate for the rooms available at the resort. Contact: Rachel Morris Phone: 210.709.8860 Email: rachel@paradiseweddingsandtravel.com Group Number: 17128

Question

Are kids invited?

Answer

Yes ;) - Grand Velas has 2 ambiances that are family-friendly BUT don't worry there is also an Adult-Only section in case you want to be kids-free!

Question

Is there transportation to and from the airport to Grand Velas?

Answer

Yes, Rachel Morris (our Travel Agent) can set that up for you. We have reserved group rates for our guests.

Question

Can I bring a date?

Answer

Yes, everyone gets a +1 - enjoy the beautiful Grand Velas Riviera Maya with your favorite!

Question

What is the dress code for the weekend?

Answer

All white for the Welcome Cocktail & Tropical Chic for the Wedding.

Question

What is the best airport to fly into?

Answer

Cancun - see the travel section up top.

Question

What is included at the Grand Velas Riviera Maya

Answer

ALL FOOD & DRINKS. Grand Velas has 8 restaurants. One 5 diamond & Two 4 diamond - be ready to experience a different kind of dining at this unique all inclusive! There is no lack for comfort, with custom bath amenities, a fully equipped fitness center, 24-hour room service, and a personal Anfitrión—replacing the traditional butler service—to serve as your local host.

Question

What is the minimum night stay at the resort?

Answer

3 nights

Question

Payment Options for the stay at Grand Velas Riviera Maya?

Answer

Connect with our Travel Agent (Rachel Morris) - you are able to leave a $150 deposit to at least secure your room and payment options are available to allow you to spread out the payments until 90 days before the Wedding.