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FAQs

If you have any questions regarding the resort or booking please reach out to our wedding coordinator, Kevin. Email: guests@paradiseweddings.com Phone: 877-737-0177 (option 2)
Question

Where do I book my room?

Answer

Please book your room through the Room Block tab on this website. It has a link that will take your directly to a booking page that is connected to our room block and through our wedding planning company.

Question

Are kids welcome?

Answer

For our special day we decided on an adults-only resort. We hope you take this as a chance for a special vacation kid free

Question

Where will the celebrations take place?

Answer

The wedding ceremony will be held at the Gazebo and the cocktail hour and reception will follow at the Infinity Terrace.

Question

What is the dress code?

Answer

We can't wait to see our loved ones all dressed up for our big day. Please join us in your best beach cocktail attire.

Question

Are you signed up with a wedding registry service?

Answer

Your love and well-wishes are the most important gifts of all!

Question

Do I need a passport?

Answer

Yes!! For entry into Mexico, a passport is required.

Question

Can we stay at the resort on dates outside of the room block?

Answer

Yes, but rates are subject to change. Our coordinator with Paradise Weddings can assist you with reserving the extra days.

Question

Do I have to stay at Secrets Playa Mujeres?

Answer

We prefer that our guests stay at Secrets Playa Mujeres so that we can see and celebrate with you all and 90% of our total guests must stay at this resort. However, it is not required and you can reserve elsewhere. If so, you will be responsible for booking your own accommodations and transport. Additionally, you will have to purchase a day pass to Secrets Playa Mujeres for the day of the wedding.