FAQs

Question

Is the island safe?

Answer

Yes! The media paints a very different picture of Mexico than what is happening there. Like all countries in the world, there are parts of Mexico that have problems, and there are parts of Mexico that are incredibly wonderful and safe. We happen to be in one of those great places. We recommend that when traveling (anywhere in the world) you keep an eye on your belongings. The majority of crimes that happen here are crimes of opportunity- you leave your iPhone on the dash of your golf cart, and someone will walk away with it. Apart from that, which can be avoided with just a little common sense, Isla is a really safe and easy island to explore, and we encourage you to get out and see it.

Question

How do I get to Isla?

Answer

After flying into the Cancun airport, you will take a private van to the ferry dock. Once you board the ferry, it is a stunning (and quick!) 15 minute ride to the island. Once you get on the island, you can either hop in a taxi at the taxi stand outside, or simply walk to your hotel if it is nearby. We have included a link to CARM in our travel section that can assist you in booking both transfers from the airport and your ferry tickets.

Question

Should I bring dollars or pesos?

Answer

US dollars are widely accepted across the island, however to ensure that you get the best exchange rate, we recommend paying in pesos when possible. Once you exit the ferry, there is an ATM directly across the street, as well as a cash exchange booth (there are many other ATM´s throughout the island though). Be sure to notify your bank that you are traveling to Mexico so that you don't have any issues using your debit/credit cards while in Mexico.