Loading
Loading
Loading
Loading
Loading
Loading

FAQs

Question

When can we RSVP?

Answer

You can RSVP once formal invites are sent out. If you know you will not be able to attend before formal invites are sent out, please do not hesitate to reach out and let us know as soon as possible.

Question

Do I need a passport?

Answer

Yes — all guests traveling internationally will need a valid passport that does not expire within 6 months of travel dates. Please check your expiration date early!

Question

When should I book my trip?

Answer

We suggest booking as soon as possible to lock in the best rates and ensure room availability. Our travel agent Amy Fry can help with reservations.

Question

Do I need to reserve my own transportation to and from the airport?

Answer

Yes, there is no transportation reserved for the guests. If you book through the provided travel agent (Amy Fry), you will be able to add this to your reservation.

Question

What is included in the resort stay?

Answer

This is an all-inclusive resort, which means your accommodations, meals, drinks, and many activities are already covered!

Question

What airport should I fly into?

Answer

The closest airport is Cancun International Airport, about 20 minutes from the resort.

Question

Who can I contact if I have travel questions?

Answer

Our travel coordinator Amy Fry (amy@horizontravel.org) is happy to help with flights, rooms, or transportation. You can also reach us directly. (616) 902-7359 (Gabie) (517) 902-6043 (Abby)

Question

What should I wear to the wedding?

Answer

The dress code is cocktail attire, tie optional. Dressy yet relaxed fits the vibe perfectly. We kindly ask that guests avoid wearing white or any shade of white. Please no shorts.

Question

Will the wedding be outside?

Answer

Yes, the ceremony, cocktail hour and reception will all be outside.

Question

Can I bring a guest /kids?

Answer

We’re so excited to celebrate this special day surrounded by our closest family and friends As we’re keeping it intimate, only those formally invited on your wedding invitation can be accommodated.

Question

Will I need cash at the resort?

Answer

As your stay is fully paid in advance, guests may bring USD if they wish to tip the staff during their visit.

Question

Can I drink the tap water?

Answer

No, the tap water is not safe to drink. But don’t worry — all water served at the resort’s restaurants and bars is purified and completely safe. You’ll also find plenty of bottled water provided in your room for your convenience.

Question

Dress Code at Resort Restaurants - For your Stay

Answer

**Directly from the resort** A dress code is required for all restaurants at Night. Please be aware that there is a strict policy without exceptions, even if it is a private event for your wedding or rehearsal. Below, you will find a list of restaurants open at night, along with their respective dress codes. RESTAURANT FOOD DRESS CODE Bordeaux (adults ONLY) Food: French cuisine, Dress Code: Casual Elegant El Patio, Food: Mexican, Dress Code: Casual World Café, Food: Buffet, Dress Code: Casual Himitsu, Food: Asian, Dress Code: Casual Elegant Seaside Grill Food: Seafood & Steaks, Dress Code: Casual Oceana Food: Seafood, Dress Code: Casual Portofino Food: Italian, Dress Code: Casual Elegant ** Some restaurants may have a waitlist that you can join. ** Bermudas (long shorts or Capri pants), sneakers/tennis shoes, or sandals. No sleeveless shirts for men. ** Sneakers/ tennis shoes or dress sandals (no rubber, no flip flops), dress shirts with short sleeves, and collar shirts. ** No sleeveless shirts or flip-flops, and long pants are required for men. The dress code also applies to children.